Let's try the audio driver again, but first download and install the chipset driver:
The the audio driver:
If you then go to device manager and expand the sounds section is your audio device listed there and is anything yellow-flagged?
To be clear . . . You downloaded these files . . . and then installed these driver files, right? (Not just downloaded them.)
One other thing to check. Enter the bios setup program and verify that the integrated audio is enabled.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
If these recommendations don't provide sound, and sorry if obvious, but are you sure nothing is muted and volumes are turned up?
thanks a lot for the tip....works with laptop!!!