Jim Coates -- senior forum member
Tech Support will refuse warranty service for speaker problems if the VLC media player is installed on laptops with Windows 7. This exclusion is NOT disclosed in the laptop warranty! Remove all players before contacting Tech Support, leaving only Windows Media Player.
My mother is haveing this problem now with no new updates or installs. I have tried the driver downloads but keep getting the message that the softeare does not match the hardware. Mom has a
dell Vostro 1000
Thanks for any help.
More info......running XP
No audio but sounds from windows default sources
Messages state problem with driver for device on high definition audio bus
I just do not know what to try next.
When you go to the Vostro 1000 download page make sure the dropdown box says XP so you get the correct drivers. You could try the modem driver that has been mentioned in this thread but if the error message just says device on high definition audio bus that usually refers to the HDMI audio driver that is part of the video driver. So you might try reinstalling the video driver and the Sigmatel audio driver for good measure.
Another thing to try first is System Restore. Try to find a restore point from a date before the problem began.