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PowerEdge T620, disk in foreign state, predicted failure

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PowerEdge T620, disk in foreign state, predicted failure

  • Hi,

    I have a T620 with 5 physical disks.

    There is a yellow triangle with black exclamation mark next to Virtual Disk0 on the PERC H710 Adapter.

    Expanding Virtual Disk shows only one Physical disk.

    Expanding Physical Disks from the Backplane menu shows Physical disk 0:1:0 in a Foreign state and Failure Predicted = Yes.

    Is there anything I should try before replacing this disk?

    Thanks

  • Dear Rob,

    Thank you for contacting us, so that Dell can manage your query we need to get the Service Tag of your computer, which we have requested by e-mail.

    The post is still open so that any other customer can also give you an answer.

    Regards

    Rakesh Kumar

    Dell
    Dell Support
    Dell Enterprise Technical Support

  • Hi Rakesh

    I sent the tag last night, would you like to quote for the replacement as well, reply to the same email address. Thanks

  • Hi Rob,

    Apologies for the inconveince.

    However we have not received you email that you have sent. Would request you to send the email to my personal mail box which is mentioned in the CC of the email that I have sent to you.

    Regards

    Rakesh Kumar

    Dell
    Dell Support
    Dell Enterprise Technical Support