I need drivers for xps17 dvd blue ray device.
plds dvdrwbd ds-6e2sh ata device
Hello SV8KOM and Welcome to Dell,
Optical drives use the generic drivers supplied by Windows. What issues are you having, error codes, missing drive in Windows, software not seeing drive(s), etc..
"Live Free -- Die Hard"
Forum Member since March 1998
This last weekend, I had an issue with a Blu-ray drive not being recognized ... it turned out to be \windows\inf\INFCACHE.1 was corrupt. Deleting the file and rebooting caused the file to be regenerated, and the driver was installed.
One call to Dell service, they ask me to change a filter in registry and now works ok.
thanks to all.
Perfect SERVICE ++++
Good to hear. Thanks for letting us know.
Please post back and let me know if you need more help.
Sorry guys, I have way too many irons in the fire. I too am glad Dell saved the day !
Thanks for the info RD, another tip for the vault!