The CD/DVD drive of my Dell Studio XPS 1640 makes a rapid clicking/ rattling noise when I turn on my laptop and when I load a cd or dvd, and it doesn't work!

Disk Drives

Disk Drives
Disk Drives (Floppy, USB, HDD, CD/DVD/BD) discussion

The CD/DVD drive of my Dell Studio XPS 1640 makes a rapid clicking/ rattling noise when I turn on my laptop and when I load a cd or dvd, and it doesn't work!

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I have a DELL STUDIO XPS 1640 that I bought a year ago.  It has been working just fine until today when its cd/dvd drive stopped working.  Although it loads my cd or dvd, it doesn't read it; instead, it ejects it.  I want to know what caused the rapid clicking/ rattling noise inside the cd/dvd drive, and why this drive doesn't load and read cd's and dvd's anymore.   The rapid clicking/ rattling noise sounds like a loose conveyor belt! It's the same sound that I hear when I turn on my laptop.  This same noise comes from the cd/dvd drive. Please help me resolve this problem.  Thanks!

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