A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32) HELP!!!!

Disk Drives

Disk Drives
Disk Drives (Floppy, USB, HDD, CD/DVD/BD) discussion

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32) HELP!!!!

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My DVD/CD burner recently stopped working. I get the following error...

A driver (service) for this device has been disabled.  An alternate driver may be providing this functionality. (Code 32)

 

Please help. I have only had this laptop for 3 weeks...ugh.

 

Thanks

Bob

All Replies
  • Have you installed software that provides you with a virtual drive like alcohol?

     

     

  • It actually turned out to be a reg error put there by Itunes 10.1 I had to remove two items and then it worked again. Of course now I cant burn anything from Itunes (lol) go figure.

     

     

  • In Computer, right click your optical drive>properties. Do you have a Recording tab present?

  • I am also experiencing this issue with my Alienware 15x DVD drive. No functionality at all and windows7 cant fix it. exactly the same message;

    "A driver (service) for this device has been disabled.  An alternate driver may be providing this functionality. (Code 32)"

    Please help as this is a real problem.....

  • Hi Paul,

    Try these steps to fix this issue.

    1. Run Microsoft Fix it using this link: http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

    2. Update the CD/DVD drive firmware available at the Dell support site.

    If the issue is not resolved, run a custom scan on the CD/DVD drive using the PC check up from Dell Support Center.

    Please reply with the results.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here