My DVD/CD burner recently stopped working. I get the following error...
A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
Please help. I have only had this laptop for 3 weeks...ugh.
Have you installed software that provides you with a virtual drive like alcohol?
It actually turned out to be a reg error put there by Itunes 10.1 I had to remove two items and then it worked again. Of course now I cant burn anything from Itunes (lol) go figure.
In Computer, right click your optical drive>properties. Do you have a Recording tab present?
I am also experiencing this issue with my Alienware 15x DVD drive. No functionality at all and windows7 cant fix it. exactly the same message;
"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
Please help as this is a real problem.....
Thanks & Regards,Nikhil D#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here.