Problems with DVD GSA-U20N

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Problems with DVD GSA-U20N

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Hi, 

I'm having problems with my DVD: I have a Dell Latitude E6500 with a HL-DT-ST DVD RW GSA-U20N. I encounter the following problems:

- Sometimes it disappears (from the my computer folder). I need to pull the whole unit out and reconnect it to be re-recognized. 

- It has problem with reading and writing to DVDs. Usually with CDs there are no problems (although sometimes at the end of the burn I get a blue screen with a CD as well)

The operating system is Windows XP SP3, and the firmware version is A101 from 2001! I couldn't find any update...

Any suggestions?

 

Thanks, 

Eyal

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