DVD Drive does not show disc content

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DVD Drive does not show disc content

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I reinstalled Win XP on a Dell E310 Desktop,

Have installed all the drivers from the dell site including a driver for the DVD drive (D), but nothing shows up when I insert a disc to install software?

Checked the device manager, it shows that the drive is OK !

If I insert the Win XP install disc, the DVD drive show the files !

The drive must be working?

Please Help! I am stumped!

All Replies
  • if the drive can show the contents of a Win XP install disc then the drive is working properly

     

    what type of disc is it not able to read?

    my Dells:
    Precision M6300 - XP SP3 / Windows 7 / Ubuntu 12.04
    Latitude D620 - XP Pro SP3
    Precision M6300 - Windows 7

  • Any type of disc 

    It would not read the Dell drivers CD that came with the computer,  

    MS Office install CD,

    and I also tried a audio CD.

  • and yet it can read the Windows XP CD?

    my Dells:
    Precision M6300 - XP SP3 / Windows 7 / Ubuntu 12.04
    Latitude D620 - XP Pro SP3
    Precision M6300 - Windows 7

  • Yes, only the WinXP installCD

    When you insert a disc in the drive, the light flashes,

    you can hear it spin up,

    but nothing shows - no title on the drive letter, or content when you open the drive letter.

  • see if Dell Diagnostics can shed any light  http://support.dell.com/support/edocs/systems/dim3100/en/sm/adtshoot.htm#wp1130168

    my guess is that the drive is toast

    my Dells:
    Precision M6300 - XP SP3 / Windows 7 / Ubuntu 12.04
    Latitude D620 - XP Pro SP3
    Precision M6300 - Windows 7