I've got a TST Corp DVD+-RW TS-T633A drive that has suddenly stopped working while burning disks & doesn't recognize that any disk inserted (CD or DVD) - checked & ugraded BIOS from A03 to A05, checked the drivers (software up tp date), checked in hardware manager (device operating properly). Ran a boot test & got this error code 0F00:137B , Msg: DVDRW_1 - Drive media is missing or blank.
What am I missing here?
Have finally resolved this problem after chatting w/ tech support (good experience for this issue). Ran several tests which confirmed the drive was faulty & needed to be replaced. DELL had a tech contact me & arrange a time to come to me to do the fix (had to disassemble the computer to get to the drive & do the swap - oh but for the good old days...).