First of all I want to make sure I list all the details of my system. It is a Dell Inspiron 1501 laptop, with an AMD Turion 64x2 mobile technology Tl 50 1.60 GHz. 894 MB and a 32 bit operating system. I am also using Vista. Now I have had this laptop for just over a year and I recently restored the system back to factory condition and now I am unable to open my driver to play cds or dvds. I have used a paperclip in the little hole to try and open it manualy, but that does not seem to work. Can anyone help me out with this problem I am having? It would be greatly appreciated and thanks for taking the time to read my post!