My computer will not read cds or dvds..... in the properties of the drive under the device status it says: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
I did what the troubleshoot said to do and it did not work..... also in the device manager by the device there is a yellow circle with an exclamation point.
i use windows xp home
if you need more info i can give it............ thank you
Try this article for Windows XP ...............
Dell Latitude D620, Intel Core 2 Duo T7600 2.33GHz, 4GB RAM, 250GB Seagate Momentus 5400.4 HDD, 64MB Nvidia Quadro NVS 110M, Intel PRO/Wireless 3945 ABG, DVD±RW, Windows Vista Ultimate w/ SP1