Dell Inspiron E1505 problem with the DVD/ RW driver....please help - Disk Drives (HDD, CD/DVD, Blu-ray) Forum - Disk Drives - Dell Community

Dell Inspiron E1505 problem with the DVD/ RW driver....please help

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Dell Inspiron E1505 problem with the DVD/ RW driver....please help

  • My computer will not read cds or dvds..... in the properties of the drive under the device status it says: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

     

    I did what the troubleshoot said to do and it did not work..... also in the device manager by the device there is a yellow circle with an exclamation point.

     

    i use windows xp home

     

    please help

     

     

    if you need more info i can give it............ thank you 

  • Try this article for Windows XP ...............


    http://support.microsoft.com/kb/314060/EN-US/

  • If the KB article Skybird posted doesn't help, you're probably better off reinstalling Windows. The problem is not going to be easily fixed.

     

    Dell Latitude D620, Intel Core 2 Duo T7600 2.33GHz, 4GB RAM, 250GB Seagate Momentus 5400.4 HDD, 64MB Nvidia Quadro NVS 110M, Intel PRO/Wireless 3945 ABG, DVD±RW, Windows Vista Ultimate w/ SP1

  • problem solved thank you
  • You are welcome ..... works everytime it is tried ..... Best regards.