Though I have no trouble uploading files onto my computer via CD or DVD, I am unable to write any files to a CD because none of the software is recognizing the drive/cd recorder. I tried using Roxio de 9.0 and it didn't recognize any of the drives. Then, I right-clicked on a file and went to "send to" but the DVD/CD combination drive didn't show up as a viable option, therefore making it impossible to write any files to the blank CD. Enabling drag-to-disc gave me the "recorder busy-try again later" message every time. I tried multiple blank CDs to ensure the media wasn't faulty. Is there some step I have to take to enable the cd recorder? Maybe it's a software issue? I tried the Roxio site's patch but that didn't help anything. The laptop was bought in December so it's fairly new.