If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell
Alienware Aurora R4: i7-3820, 8GB, 10TB of HDD, AMD/ATI Radeon HD 7800, Samsung 27" monitor
XPS 730x: i7 920, Replaced with an Alienware Aurora R4
XPS 410: Core 2 Quad 2.4GHz (Q6600) , 6GB, EVGA 8800GTS 640MB,Single TV Tuner , X-Fi Xtreme Music, Logitec X530 Speakers
Latitude 10 Tablet
Inspiron 1720: T7500, 4GB, 120GBx5400, 120GBx7200, 8600GT, DVD+/-RW, Bluetooth,Windows 8.1
Drives returned to Maxtor from end users may contain sensitive or confidential information. Maxtor recognizes our customers concerns about the security and privacy of any data remaining on a returned drive. Maxtor’s field return test process is designed to protect the customers privacy by completely eliminating any previously recorded data.
PROCESS REQUIREMENTS & GOALS:
The primary requirement is to securely and completely eliminate any data recorded on the returned drives. The process involved in fulfilling this requirement include: Automated test process (No PC based testing) Boot sector rewritten during initial testing, and Zero fill pattern and write verify on all functional returns. Failed drive teardown and rebuild involves automated re-process which also includes Zero fill pattern, and write verify.
Maxtor’s field return test and repair process provides automated drives testing that provides no opportunity for personnel to access customer data. During the automated process, functional drives are subjected to a zero fill, which writes a pattern of zero's to all surfaces of the media. This overwrites any previously recorded data, effectively eliminating previously recorded information.