problem burning cd, "device in use by another application" error msg - Disk Drives (HDD, CD/DVD, Blu-ray) Forum - Disk Drives - Dell Community

problem burning cd, "device in use by another application" error msg

Disk Drives

Disk Drives
Disk Drives (Floppy, USB, HDD, CD/DVD/BD) discussion

problem burning cd, "device in use by another application" error msg

  • I have a problem when burning CDR's. I have an Inspiron 600m with a QSI DVD/CD-RW model # SBW-242. Just recently I've been getting "device in use by another application" when I am trying to burn cd's. I am using Nero 6, and have been using that since I've gotten my laptop. But recently I installed an audio file type converter program called Easy CDDA Extractor and I think that is whats causing the problems. I've never had a problem before that. Its weird because on my desktop, I have Easy CDDA and Nero 6, but I dont have any problems. So I uninstalled Easy CDDA and still get the error message. I've reinstalled Nero, but with no luck. I searched a little, but couldn't find a direct answer to my problem, people have had problems with this error message when using Direct CD, but I dont have that program. Can someone please help me out? Thanks!
  • D_314,

    Thank you for using the Dell Community Forum.
    Have you tried stopping all background applications.
    **Clearing the Startup Folder.**
    Click on (Start,Programs,)
    Find the (Startup) folder, and right click the mouse button over it.
    You should get a small gray windows.
    Go down to "Explore" and left click on "Explore"
    You should get a "Startup" window that is split in two.
    High light and delete all the icons on the right hand side of the Window.

    **Using MSconfig to stop all background programs.**
    Click Start, and then click Run.
    In the Open box, type msconfig, and then click OK.
    The System Configuration Utility starts.
    Click the General tab, and then click Selective Startup.
    Under Selective Startup, click to clear the following check boxes:
    Process SYSTEM.INI file
    Process WIN.INI file
    Load Startup Items

    Click the Startup tab.
    Uncheck every entry.
    Left-click on "Apply" and then left-click on "OK."
    A message will appear stating that "For the changes to take place, the system must be restarted." Left-click on the "OK" button, and the system will begin the restart.

    If the problem stops, you must then isolate the cause of it.
    Using msconfig again, to back to the startup tab.
    Recheck one entry click Apply, OK, and reboot the system.
    Keep using this process until you find the entry that is causing the problem.
    Once you have found that entry, leave it unchecked and recheck everything else.
    Click Apply, Ok, and reboot the system for the last time.
    "Process of elimination"...

    If having problems with an application or driver, it is best to try and reload
    the application or driver. If reloading the application or driver does not fix the
    problem, then you may want to leave it unchecked under the startup tab.
    You may also want to check and see if there is an updated version of that
    application or driver.

    Msconfig can be used to stop all programs from loading at startup to free up system resources.
    The true intention of MSconfig is to be used as a troubleshooting tool to isolate programs that may be causing problems.

    **Delete old dos/legacy configuration files.**
    Search the system for these files, delete them.
    -Delete "All" the files and folders in the ( C:\Windows\Temp ) and
    ( C:\Windows\Temporary Internet Files ) folder.
    Search the system for any ( *.TMP ) files, and delete them.

    To restore the computer to use a normal startup, start the System Configuration Utility, click the General tab, click Normal Startup - load all device drivers and services, click OK, and then click Restart.
  • Thanks for replying. I  followed your instructions, but I am still not able to get my combo drive to burn cd's. Nero 6 still gives me the "device in use by another application" error. In your instructions, you stated to delete all DOS files such as win.ini and autoexec.bat. I haven't deleted those files, will it make a difference? Is there any other way I can make my burner work without having to reinstall windows? I tried updating the drivers for my combo drive, but windows did not find a newer driver. Please let me know of any other way.
  • D_314,

    Since the problem started after you installed CDDA Extractor, you may want to try using System Restore
    to get back to a working date before you installed that program.
    Using System Restore.
    1.Click on (Start,Programs, Accessories,System Tools, System Restore.)
    2.Check the box for (Restore my computer to an earlier time)
    3.Click Next.
    4.Choose a (Restore Date.) before the problem started.
    5.Click Next.
    6.Click Next again.
    7.The system should restore and reboot.