I have a brand-new Dell XPS 8300, running Windows 7. The DVD-CD drive is a "TSSTcorp DVD+-RW SH216BB". It generally works as expected.
I have some CD-R media which I burned on an earlier machine, under XP. Maddeningly I can't read these media on the new machine, either in the built-in drive or in an outboard USB drive. I can see the top level directory but can't open it.
But, they still read perfectly in an older Windows XP laptop.
Any suggestions greatly appreciated!
Roxio does not use packet writing. Windows 7 has two flavors of disc burning, Live File System, which is a newer packet writing format (UDF), or Mastered, which is the traditional data writing approach.
Normally, both CD and DVD media can take LOTS of abuse before they are rendered unreadable. It's likely to be a format issue preventing you from reading these. Again, the straght-forward approach is to use an old PC to read them and transfer the files to other CD or DVD blanks, or to an external hard drive or flash drive.
Please post back and let me know if you need more help.
What happens when you try to open the top directory? Do you get an error of any sort?
No error. It appears as if the top level directory is empty.
Do you know how these were burned? For example, did you use packet-writing software, such as Sonic DLA or Roxio Drag-to-disc?
Well, it was a long time ago but almost certainly it was packet-writing software.
Im having the same issue but with my Dell XPS420 and my XPSL702x
The only solution is to copy the disc contents to the hard drive of a PC that can read them, then burn the files to a CD-R without the use of packet writing software.
We have recommended avoiding packet writing software for years for this exact reason, incompatibility with other operating systems.
Hoo, boy - bad news. I was unaware of the lack of compatibility. I've just discovered that I have dozens of backup DVDs with the same issue as well. The good news is that we can recover the data and burn new media on the Windows 7 machine.
When I insert a blank medium in the drive on my Windows 7 machine, I get several options for "burning" it, including
1. Burn files to disc using Windows Explorer
2. Add Files using Roxio Home Data
3. Add files to disc using Roxio Burn
Is the Roxio option to be avoided? Or do all of these options use some more modern standard that creates discs that can be read anywhere?
I cant even copy my files off the cd. I've tried several different machines and the cd has some minor abrasions on it but I definately used more damaged discs without problems.
I just wanted to thank you for taking the time to help me with this issue. I'm clear about what I have to do to recover from this situation and am grateful to you for explaining it to me.
Glad to help.