optical drive failes ejecting CD

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optical drive failes ejecting CD

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Hi,

I can't remove (eject)  CD from th  optical drive of my brand new laptop XPS 14z [Admin note: service tag removed per TOU policy] any more.
The CD is readable. The drive (MATSusHITA/Panasonic UJ8A7 ATA Device) responds to the windows 7 command  (eject) with a sound and tries to eject, but failes.

What can I do?

THanx in advance,

aschuster

 

 

 

 

 

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