I have a Dell Inspiron 530S with Vista OS. For some time the my CD ROM would not auto start, but I could open the files of a CD and activate the CD. Yesterday, I tried to enter a new CD program and the CD RIOM was dead and did not even show on the list of drives when I went to the computer location that shows everything.
Device manager says "Windows cannot load the device driver. Driver may be corrupted or missing (Code 39)." Microsoft says I have the latest driver for the device!
Code 39 is usually a "filters" problem in the Registry.
HERE is how to fix it.
I am not a Dell Employee
Dell forum member since 2002
Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS Z170, i7 6700K CPU, Windows 10 64 bit Pro. SSD drive. Sonar Platinum Recordng Studio Software.
Dell SE2717HR 27" Monitor
Member of Nashville based R.O.P.E.
That solved one problem. But I still have another! Auto run does not run. I get the menu for choosing what program I want to use to open. Then it went to zoom browser with a note "unspecified error" How do I get auto run to run?
Try this. When you are prompted to choose a program to run for the disc you inserted, cancel that prompt. Then try manually starting your preferred program. Let me know if that works properly.
Please post back and let me know if you need more help.
Didn't work. If I cancel the menu offering a choice of programs to use, it just all goes away and anything I try to activate brings back the same menu and the Zoom Browser (a photo program) opens with the note "unspecified error".
What happens if you simply try to open zoom browser?