hello people i need help how to fis this issue with my inspiron destop 570 it has less than a month that i brougth it, i try to play or burn a disc and juts no works!
the drive looks installed ok(dvd rw drive (d:) but it don't play nothing, i check it out with pc doctor and it show me this Failed (Error code: WCD44-ZIO)
Your drive has failed and needs to be replaced.
Please post back and let me know if you need more help.
Please perform the Dell diagnostics on your drive according to the procedure I have linked to below. Be sure to put a data CD in the drive when performing the read test.
still the same, not fix
This is a test, not a fix. Did the test pass or fail?
yes it fail, this is what i get
"i get this after a diagnostic ......
Test Started 2/20/2012 2:55:48 PM
Error Message: Drive reported a failure. 2/20/2012 2:55:53 PM
Test Finished: Failed (Error code: WCD44-ZIO) 2/20/2012 2:55:53 PM"
yup it was a faulty dvd room drive, so i contacted a dell suport and they send a tecnical to remplaced with another drive dvd,so all good now,thankyou for your help and suport osprey 4
Glad to help!
I have dell vostro 3500 series laptop with windows 7 OS. And I am facing some problems with . WHen I turn on my laptop ., I am getting the following error message
" Reatek PCIe GBE family controller series v2.35(06/14/10)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
Reboot and select proper boot device
or insert Boot media in selected boot device and press a key "
Can Anyone please advice me on how to fix this error
Thanks a lot
It can be issue with hardware or with Windows corruption. Please run diagnostics on the system to confirm hardware functionality. Here are the steps:
If the test pass, boot the system to BIOS and check if the hard drive is getting detected and is selected as first boot device. Here are the steps to boot to BIOS:
If the above steps doesn't work, please try restoring the system to Last Good Known Configuration. Here are the steps:
Note: After you start your computer by using the Last Known Good Configuration feature, changes that were made since the last successful startup are lost.
Hope this helps. Please reply if you have any questions.
Hi thank you for your reply.
I did the diagnostics test and it gave me a warning error on hard drvice test
and it said no hard drive detected.
And after I pressed f2 , I checked if hard drive is getting detected against internal HDD, it says " Not present"
SO what does that indicate?
DO I have problems with hard drive?does it need to be replaced?
If yes how can I back up my data from this HDD
Yes, I'm sorry to say your hard drive has failed and needs to be replaced. Is your laptop still under warranty?
Thank you for sharing the information.
I will recommend that you try to remove and reseat the hard drive once and check if it gets detected in BIOS. You may refer to the Service Manual for instructions on removing and reseating the parts. Please follow the safety instructions mentioned on the manual.
If the issue still persist, then as correctly stated by Osprey4 you may consider replacing the hard drive. You may contact a local technician who can assist you to backup the data or you may contact Gillware as Dell has an agreement with Gillware (www.gillware.com).
so If I order a new hard drive . will i be able to transfer data from my old drive?
Yes, you can backup the data from the old hard drive, but you will need to contact a local technician or third party vendors for assistance in backing up the data. If you are comfortable removing the hard drive then you may connect it to a hard drive enclosure and connect to another system to backup data from it.
Please reply if you have any questions.