I recently purchased a Dell XPS 8300 desktop computer in UK and can't get it to play Blu Ray's or dvds. It loads up on Cyberlink Power DVD 9.5 as the default player and I can see the description of the actual Blu Ray movie but it does not allow me to play the movie. It comes up with the following message:
"Content only allowed on digital output, ensure display device uses DVI, HDMI or display port connector (error code 0121)." My system is set to region B which is compatible with the Blu ray discs I am using and I have also tried to use Windows media player and it also does not work
I have a 24in ST242OL UK full HD WLED wide screen monitor (VGA,DVI-D and HDMI) and have a optical drive 6x Blu Ray Rom combo & 16x DVD (WIN 7 only)
Any suggestions on how to resolve this issue would be appreciated
Wow, a brand new system and problems right off the bat. That's frustrating!
As you can see from the error message, in order to play blu ray discs, your entire system must be compliant with HDCP. I assume your purchased this system with the monitor. Do you have your monitor connected via DVI or HDMI?
Please post back and let me know if you need more help.
Hi Osprey, I bought the system as a package and only had one cable (blue connector at desktop end) to connect the monitor to the desk top which I believe VGA socket. (3 rows of 5 pins)
Try connecting using an hdmi cable assuming your monitor supports this input.
Hi Bacillus, thank you for the reply as I added an HDMI cable and the Blu Ray movies are now working - thanks alot
Good luck with the new system.