I have successfully installed the some software but now can't open the drive or eject the disk. Is there anything I can do? Thank you for your help
You should be able to see a tiny hole below where you put the dvd in the drive. Push a paperclip inside the hole and that should release the drive. If you can't get that done, just shut down your machine and when you start it up, you should be able to open the drive normally. Bob
Bob's suggestion about using the paperclip worked great!!! I've been trying to open this drive for a year and no one could help me with this problem. Thanks Bob!