I have a inspiron 9300 and it is doing the exact same thing i have been trying to find anything i can to fix it...
I am having the same problem. I have Vista on a Vostro 1500. Has anybody found a solution to this yet?
Your help is appreciated!!!
gecko123--I had the same problem today on my Vostro 1400.
I spent some time on the phone with support. Eventually, I updated the bios to the latest version (A09). That miraculously fixed the problem.
Otherwise, you should definitely try the Microsoft Hotfix available for download via e-mail from:
Also, you should update the Ricoh drivers from the Dell support site.