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If you receive an error during PSA Diagnostics, look below for the associating error code. If the Error
Link to Possible Fix
PSA 1000-0111PSA+ 2000-0111
(Name of Exception) exception occurred at selector XXh offset XXh.
CPU (x): Processor machine check exception error.
Processor machine check error detected.
Memory test initialization failure.
Link to Fix
PSA 1000-0123PSA+ 2000-0123
Memory integrity test failed.
PSA 1000-0141PSA+ 2000-0141
No drive detected.
PSA 1000-0142PSA+ 2000-0142
Drive Self Test failed. Status byte = XXh.
PSA 1000-0143PSA+ 2000-0143
Drive Smart read command failed.
PSA 1000-0144PSA+ 2000-0144
No support for Drive Self Test.
PSA 1000-0145PSA+ 2000-0145
Timeout waiting for Drive Self Test to complete.
PSA 1000-0146PSA+ 2000-0146
DST Log contains previous error(s).
PSA 1000-0147PSA+ 2000-0147
Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).
Unit (d): Optical drive BIST – (s).
PSA 1000-0148PSA+ 2000-0148
IDE ERROR: status (x) (s)
No optical drive detected
PSA 1000-0212PSA+ 2000-0212
CMOS failed the pattern test.
PSA 1000-0213PSA+ 2000-0213
The CMOS battery failed
Failure in DMA %s Port: XXh.
PSA 1000-0221PSA+ 2000-0221
Interval Timer Channel 0 (mode 0) is not generating interrupts
Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second.
Interval Timer initial clock output level in mode XX is incorrect.
Interval Timer had wrong time period in mode XX
PSA 1000-0231PSA+ 2000-0231
Failure in Interval Timer in mode XX.
PSA 1000-0232PSA+ 2000-0232
The RTC did not generate periodic ticks.
PSA 1000-0233PSA+ 2000-0233
The RTC 'Seconds' register is not updating.
PSA 1000-0234PSA+ 2000-0234
Timeout waiting for RTC update flag to set.
PM timer 1 had wrong time period. Expected (d), Actual (d).
PSA 1000-0241PSA+ 2000-0241
Error enabling A20 gate.
PSA 1000-0242PSA+ 2000-0242
No interrupt detected for IRQ XX - (Name of Interrupt).
Keyboard test timed out waiting for keyboard response.
Error detecting internal touchpad or pointing stick.
PSA 1000-0321PSA+ 2000-0321
Unable to detect LCD.
PSA 1000-0322PSA+ 2000-0322
Error accessing the LCD inverter.
PSA 1000-0326PSA+ 2000-0326
LCD inverter error, unable to turn lamp ON/OFF.
No video adapter found.
Video memory failed.
PSA 1000-0333PSA+ 2000-0333
Graphics test timed out waiting for keyboard response.
PSA 1000-0334PSA+ 2000-0334
User reported that graphics patterns were not displayed correctly.
Hardware Detect Error - (s) not detected.
Hardware Detect Error - Auxiliary LCD cable not detected.
Detect Error - LCD cable not detected.
Hardware Detect Error - Inverter cable not detected.
Optical Drive (d): - Incorrect status: (x) (s)
If an error occurs during startup that cannot be reported on the monitor, your computer may emit a beep code that identifies the problem. The beep code is a pattern of sounds: for example, one beep, followed by a second beep, and then a burst of three beeps (code 1-1-3) means that the computer was unable to read the data in NVRAM. Some issues are caused by component failure or loose cables, others require hardware replacement.
If a beep code is emitted, write it down on a copy of the Diagnostics Checklist and look it up in the following table. If you are unable to resolve the problem by looking up the meaning of the beep code, use the Dell Diagnostics to identify a more serious cause. If you are still unable to resolve the problem, contact Dell for technical assistance.
Microprocessor register failure
NVRAM read/write failure
ROM BIOS checksum failure
Programmable interval timer
DMA initialization failure
DMA page register read/write failure
Video memory failure
1-3-1 through 2-4-4
Memory modules not being properly identified or used
Slave DMA register failure
Master DMA register failure
Master interrupt mask register failure
Slave interrupt mask register failure
Interrupt vector loading failure
Keyboard controller failure
NVRAM power loss
Real-time clock (RTC) or keyboard controller not found
Video initialization failure
Video retrace failure
Search for video ROM failure
Timer tick failure
Gate A20 failure
Unexpected interrupt in protected mode
Memory failure above address 0FFFFh
Timer-chip channel 2 failure
Time-of-day clock stopped
Serial or parallel connector failure
Memory read/write failure
Mismatch or unsupported memory modules
Mismatch memory module pair
Unable to initialize memory modules
Newer Systems have fewer Beep Codes.
The following table illustrates the Beep Codes and the possible problem:
System Board: BIOS ROM failure
System Board, covers BIOS corruption or ROM error
No Memory / RAM detected
Chipset Error (North and South Bridge Chipset DMA/IMR/ Timer Error for Intel platform); Chipset Error
System Board Chipset Failure
Time-Of-Day Clock test failure.
Super I/O chip failure
Keyboard controller test failure.
RAM Read/Write failure
RTC Power Fail.
CMOS battery failure
Video BIOS Test Failure
Video card / chip failure
CPU Cache Test Failure
Identifying Dell Computer Models Using the Model Code
On Sept 26, 2005 the System Setup program on certain Dell Dimension™, Inspiron™, and XPS™ computers was changed to display a model code instead of the computer model name. The Resource and Driver CD also lists the computer by this code. This may cause confusion when identifying which device drivers to install. If you are unable to identify your computer using the model code, refer to Table 1 below to determine the model name of your computer.
PC DOCTOR ERROR CODES
A Vista system (D) with a Pre-failure Diagnostic result (O) had its hard drive returned defective (L). The hard drive (M) had given a prefailure notice that a threshold was exceeded (32).