Boot Safe mode and remove any video cards in the device manager.
Install the INF updater First.
http://www.intel.com/design/software/drivers/platform/inf.htmInstall the video card as VGA only on the first pass.
Install Directx 8.1b and Directshow 8.2
DO NOT INSTALL DIRECTX9 there are no features that you can use with a rage128 card and you CANNOT REMOVE once installed.
Install The Intel extreme junk graphics drivers if you have onboard video.http://www.intel.com/support/graphics/
Then install the Ati drivers.
Message Edited by SpeedStep on 11-26-2003 06:08 AM
Report Unresolved Customer Service Issues here I do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.