I just got a new XPS 2710 and I can't find my webcam utility. The manual says to go to Start menu > programs > all programs > Dell Webcam Central. But I don't have the 'Start' menu like the old windows systems that allow me to access that way so I went straight to computer and opened the "Program Files" folders and did a search on Webcam Central and couldn't find it. I did a systems check on my video devices and it says it's working fine and I opened the Imaging devices folder and it said it was also working fine so I know it's here, but I don't have a folder or app that will open up the webcam. Does this mean I have to download Webcam Central? I thought it would have come with my system, but maybe not? Any help would be much appreciated ... Please!
Windows 8 operating system has 'Camera' app. You can access the 'Camera' app from the start screen. In case you are not able to see the 'Camera' app on the start screen, you can download it from 'Windows Store Apps'.
You may refer to the thread by Dell Rockstar RockSt☆r-Rick K on How to enable the camera app in Windows 8 http://dell.to/113GbuE
Please reply if you have any further questions.
Thanks & Regards, Appu S #iworkfordellTo know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.
Thank you so much! I knew it had to be something simple but couldn't figure it out. U R awesome
Glad to know the information was helpful. Thank you for the appreciation.
Do reach out in case you need any further assistance.
Hi DELL-Appu S
I am having a webcam issue and would appreciate your help. My system is a Dell Inspiron 17-3721 with an integrated webcam and running Windows 8. The hardware is in good shape and driver in place. The only thing missing seems to be a piece of software for the webcam. Suppose I am not going to use the Camera App (as appearing on the Windows 8 Start page), can I just download the Dell Webcam Central software to work the webcam ? Thank you.
Yes, if you do not want to use the Webcam app, you can download and install the Dell Webcam Central software. Here is the link http://bit.ly/TjXOwa
Please reply if you have any questions.
Thank you for the information. I went to the link as you mentioned :
The page did not say anything about -
Inspiron 17-3721, nor it included Windows 8, 64-bit, any where << and that's what my laptop is.
I just wanted to be 100% certain that the download file name RC1.1_R230103.exe is exactly what my webcam on my Inspiron 17-3721 laptop needs. Please confirm before I proceed to download. Thank you.
On the side, please also explain the difference between the Camera App and the Dell Webcam Central SW, perhaps in terms of software efficiency in general, and CPU usage for each. Appreciate it.
You can download and install Webcam Central application from the link provided in my previous post. This is common for most of the Dell products. Webcam Central was a standard application shipped with Windows Vista and 7.
Windows 8 is a new operating system with the concept of apps. Hence, Webcam Central is not shipped any more. But, you should still be able to use Dell Webcam Central if not satisfied with Camera app.
I would not be able to comment on the CPU usage; however, webcam's does affect the CPU much.
Hope this helps.
When I click Start the 'Camera' I get a message that the camera is not working.
How do I get the correct camera app?
How can I get a legitimate copy of Webcam Central?