HD 5450 video crashing

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HD 5450 video crashing

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I have a 2 week old 580s with ATI5450 video card them is the vid crashes 8-10 times a day minimum. Error reports have been sent to microsoft and ATI with no luck. have found similar post here with no solutions. Drivers are up to date need help on this ASAP
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  • Thanks Chris done all that with no luck, Went to the ATI site and downloaded the complete Catilyst Control Center took 2 try's but finally got it to load so far so good no crashes in 2 days. THANKS FOR YOUR TIME AND INPUT  04/05/2011 UPDATE problem seems to be fixed. ATI software seem's to have fixed? must have been a bad upload @ DELL

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  • Reports to MS and ATI are useless. That's only to help MS, not you. You need to contact Dell Support directly since this is not a good out of the box experience. The video card might need to be replaced or worse.

    This is a user to user forum, not Dell Support.

  • 580s,

    Before getting the video card replaced, do the following -
    * Turn the PC off
    * Unplug the power cord from the back of the PC
    * Disconnect the monitor from the video card
    * Remove the case cover
    * Remove and reseat the video card
    * Disconnect and reconnect all other PC plugs, cables, and memory sticks (The memory sticks should click when fully inserted)
    * Close the case cover
    * Reconnect the monitor to the video card
    * Reconnect the PC power cord
    * Power on the monitor and then the PC

    If it still has issues, contact Support and get the video card replaced.

    (Liaison for Desktops, Alienware, Monitors)
    Drivers
    Order Status

  • Thanks  Chris done all that with no luck,  Went to the ATI site and downloaded the complete Catilyst Control Center to 2 try's but finally got it  to load so far so good no crashes in 2 days. THANKS FOR YOUR TIME AND INPUT

  • You can download a program called Whocrashed.

    Awesome program. Diagnose blue screen errors/crashes and give direct cause and fix.

    has never failed yet.

    Good luck :)

  • Thanks Chris done all that with no luck, Went to the ATI site and downloaded the complete Catilyst Control Center took 2 try's but finally got it to load so far so good no crashes in 2 days. THANKS FOR YOUR TIME AND INPUT  04/05/2011 UPDATE problem seems to be fixed. ATI software seem's to have fixed? must have been a bad upload @ DELL