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I play an MMORPG called Eve-Online, when at a certain point in the game it crashes. I isolated the problem being caused from Direct X.

"Faulting application exefile.exe, version 6.10.1.17562, faulting module d3d9.dll, version 5.3.2600.5512,fault address 0x0008ad39"

i went in regedit and deleted the directx folder, re-installed directx 8.1, and trying to go to 9.0 when i run the program for directx 9.0 i get this message:

"Internal System Error occured. please refer to DXError.log and DirectX.log in your Windows folder to determine problem."

 

Any thoughts? All help would be appreciated.

-Dragonmastergt2005

All Replies
  • Try looking at the DXError log and the DirectX log for anything that might hint a solution to your problem. That's the only thing that I can think of right now besides re-installing Windows.

     

    Hope this helped.

    My main computers:

    Cooler Master CM 690 Case 2.4 GHz Intel Core 2 Quad Q6600 GIGABYTE GA-EP43-UD3L Motherboard 4 GB Crucial Ballistix Tracer DDR2 PC2-6400 RAM 896 MB EVGA GeForce GTX 260 Core 216 2x 160 GB Hard Drives Windows Vista Home Premium

    Dell XPS 420 2.4 GHz Intel Core 2 Quad Q6600 2 GB DDR2 SDRAM 256 MB XFX GeForce 8800GT Alpha Dog Edition 500 GB Hard Drive Windows Vista Home Premium

     

  • Welcome to the forums Dragonmaster Yes

     

     

    Why did you decide to mess with the registry, rather than simply reinstalling DirectX?   That's just asking for trouble!

    As advised, have you checked the DXerror.log, to see what it says?

     

    Try installing the latest version of DirectX 9.0c - the March 2009 Update, after booting into safe mode (F2)?

    From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

     

    XPS M1730:

    Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
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    Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
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  • You don't press F2 to get into safe mode, you press F8 after seeing the BIOS splash screen.

    My main computers:

    Cooler Master CM 690 Case 2.4 GHz Intel Core 2 Quad Q6600 GIGABYTE GA-EP43-UD3L Motherboard 4 GB Crucial Ballistix Tracer DDR2 PC2-6400 RAM 896 MB EVGA GeForce GTX 260 Core 216 2x 160 GB Hard Drives Windows Vista Home Premium

    Dell XPS 420 2.4 GHz Intel Core 2 Quad Q6600 2 GB DDR2 SDRAM 256 MB XFX GeForce 8800GT Alpha Dog Edition 500 GB Hard Drive Windows Vista Home Premium

     

  • OSDCrusher

     

    You don't press F2 to get into safe mode, you press F8 after seeing the BIOS splash screen.

     

    If the OP is using Vista, pressing F8 will access the restore options - not safe mode Idea

    From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

     

    XPS M1730:

    Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
    17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
    Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
    4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
    DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
    640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
    8x Super-Multi DVD±RW
    Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
    Integrated 2MP Webcam
    Dell Wireless 355 Bluetooth 2.0 Module
    Intel Next-Gen Wireless-N Mini-Card
    TV Tuner and Dell Travel Remote Control
    4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

    230W AC Adapter / 9-cell Lithium-Ion Battery

    Windows 7 Home Premium (64bit)

  • Always install the latest version of directx9.0c  version 9999.

    I say this because they update it sometimes monthly and have been doing so for years.

    Dont try the download to install as this will kill windows if it loses connection before its done.

    Always do the latest service pack followed by the latest directx.

    For both items do the one for Redist or It professionals aka the patch is 300megs and directx is 30 megs or more.

    Don't download from a source that may have trojans or viruses mixed in

    Directx 9.0C March 2009 version

    http://download.microsoft.com/download/3/C/4/3C46A69A-CB0F-4CCA-B1E8-248D43270D5F/directx_mar2009_redist.exe

    System Requirements

    • Supported Operating Systems: Windows Server 2003; Windows Server 2008; Windows Vista; Windows Vista 64-bit Editions Service Pack 1; Windows Vista Business; Windows Vista Business 64-bit edition; Windows Vista Business N; Windows Vista Enterprise; Windows Vista Enterprise 64-bit edition; Windows Vista Home Basic; Windows Vista Home Basic 64-bit edition; Windows Vista Home Basic N; Windows Vista Home Premium; Windows Vista Home Premium 64-bit edition; Windows Vista Service Pack 1; Windows Vista Starter; Windows Vista Starter N; Windows Vista Ultimate; Windows Vista Ultimate 64-bit edition; Windows XP; Windows XP 64-bit; Windows XP Home Edition ; Windows XP Home Edition N; Windows XP Media Center Edition; Windows XP Media Center Edition 2005 Update Rollup 2; Windows XP Professional Edition ; Windows XP Professional N; Windows XP Professional x64 Edition ; Windows XP Service Pack 1; Windows XP Service Pack 2; Windows XP Service Pack 3; Windows XP Starter Edition; Windows XP Tablet PC Edition

    When both of those are done do the latest WHQL certified VIDEO drivers.

     

     

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    The forum is primarily user to user, with Dell employees moderating.

  • He can't be using Vista because he is using directx 9, not 10.

    My main computers:

    Cooler Master CM 690 Case 2.4 GHz Intel Core 2 Quad Q6600 GIGABYTE GA-EP43-UD3L Motherboard 4 GB Crucial Ballistix Tracer DDR2 PC2-6400 RAM 896 MB EVGA GeForce GTX 260 Core 216 2x 160 GB Hard Drives Windows Vista Home Premium

    Dell XPS 420 2.4 GHz Intel Core 2 Quad Q6600 2 GB DDR2 SDRAM 256 MB XFX GeForce 8800GT Alpha Dog Edition 500 GB Hard Drive Windows Vista Home Premium