Report Unresolved Customer Service Issues here I do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.
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SpeedStep wrote:If you got the cards from dell and they were factory installed then you get support from dell. However once you delete the dell factory install you are on your own.If you have issues with software you should make a clone of the dell as it comes from the factory so that you can restore back to original.If you dont want to do that then dont buy Optiplex and Latitudes. Buy Dimension and Inspiron with symanted F11 Factory restore images.
1. Disconnect Optical SATA drive or disable in BIOS.2. Start Windows in Normal mode.3. Start Symantec Antivirus4. Click Configure -> Filesystem Auto-Protect5. Advanced6. In the Startup options section, click Symantec AntiVirus start and OK.7. Shutdown8. Reconnect Opticaldrive or Enable in BIOS.9. Finished