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Results for warranty
  • Forum Thread: warranty

    dear sir, kindly I need your support to know my dell desktop my service tag is [Admin NOTE: Service tag removed per privacy policy] I need to know the following question : 1- in case my support is timeout (finished) what is the cost of renewal and if I didn't renew it what kind of support that...
  • Forum Thread: Dell Extended Warranty

    I emailed the following to tech support. If anyone from Dell would care to respond, I will be interested in reading the response. I do not know what is going on there, but no company should deal with customers the way I have been dealt this week. You email me one day saying I will hear tomorrow the fix...
  • Forum Thread: Extended Warranty Pricing

    Hi. Been looking around the Dell site for extended warranty pricing and couldn't find any as it's asking me for my current desktop service tag to extend that warranty but I wanted to get a general idea of warranty pricing for a new desktop that I'm thinking of purchasing ( Inspiron 20 model...
  • Forum Reply: RE: DELL INSPIRON 570 PROCESSOR UPGRADE

    mister, I want to buy a Dell laptop with quad-core processor. But here in Brazil, the only option is to buy laptop Precision which costs 5.000 dollars. I want to buy the Latitude 6440 with quad-core processor. Dell do not sells. Just sells dual-core and not fit on my necessity to use virtualization....
  • Forum Thread: Upgrading the XPS 8500 and warranty

    I've had an xps 8500 for about 11 months, and I'm looking to upgrade the gpu. It came with a AMD 7770 Ghz and a 400W power supply, which according to the manufacturer, is insufficient even for the 7770. I was going to buy a GTX 660, but it looks like any upgrade will require upgrading the power...
  • Forum Thread: Warranty Questions

    Hello All - I bought a Dell Optiplex 7010 on eBay. The item stated it was manufacturer refurbished, which to me meant it should have a warranty, but when I plugged the service tag into Dell's support site, it tells me the warranty end date is unavailable. I spoke with Dell customer service. They...
  • Forum Thread: Warranty Question

    I just bought an Alienware x51 gaming PC and it should be arriving tomorrow via FedEx and I didn't buy any extended warranty on the system. Could I still buy extended warranty on the PC I've purchased even though it's already shipped?
  • Forum Thread: does taking parts out from the computer violate warranty?

    say I buy a dell desktop i7 with blu-ray drive and 12 GB RAM. I keep the blu-ray drive and 4 gb ram and my friend keeps the computer with 8 gb RAM. Does that violate warranty for my friend?
  • Forum Thread: Extremely unhappy about warranty service!

    I have a Dell XPS 410 that started acting up more than a week ago. The problem was first diagnosed as a bad video card; I was sent one within three days and installed ib, but that turned out not to be the problem. After more diagnostics, it was determined I needed a new motherboard. That was last Thursday...
  • Forum Thread: Is it legal to send refurbished parts in warranty?

    There appears to be a problem with my motherboard. I have a DELL's COMPLETECOVER COVERAGE PROGRAMME that includes next business day and parts only warranty. A service provider has come thrice to replace the motherboard with refurbished parts that do not work. I wanted to know why the replacements...
  • Forum Thread: Is Dell ignoring UK Consumer rights?

    I have a faulty graphics card on a Dell Studio XPS desktop. Unfortunately, my machine was over two years old when it developed the fault. However, this should not be a problem, <legalistic jargon removed> I rang up their technical support and was told that as the product was out of warranty...
  • Forum Thread: Does Warranty transfer with new ownership?

    When I look up support information using my service tag/asset number, I see that according to the status there is still 259 days on the "next business day" warranty. Does this warranty transfer if the desktop is sold to a new owner, or is it only in effect for the original owner? Thanks
  • Forum Thread: Not satisfied with XPS 8100 temperature

    Recently I tested my new XPS 8100 for temperature, and the resutls are under my expectation. The test ran using Prime95. As you all can see, the maximum temperature (Full load) hit 85 degree. Even my old Pentium 4 is running at full load 60 degree! I would like to know 1) how to reduce...
  • Forum Thread: Complete Care Warranty (in Canada)

    Hey everyone, I just had a quick question regarding the Complete Care Accidental Damage coverage. It says in the CompleteCare Agreement under b. Limits of Support Services that "This Agreement does not cover and we are not obligated to repair or replace: - Any Computer Device located outside...
  • Forum Thread: Buyer Beware

    As of today my company will no longer represent or do any sort of warranty work/repair for Dell. I went to a simple install of a Brand New desktop that was right out of the box. This was a total Virgin machine. After the install the machine failed on the boot screen. On the monitor I saw a nice bright...
  • Forum Thread: Info about my computer warranty

    Hi, I'm new in the forum. First of all excuse me for my English, but I'm Italian. Well, I recently bought a Dell Precision T1600 ( in my opinion a great workstation ) with the 3 years Pro Support warranty with assistance after one day. Now I want to insert in the computer a second hard...
  • Forum Thread: Will removing the casing to my Inspiron 530S invalidate my warranty?

    Will removing the casing to my Inspiron 530S invalidate my warranty? The warranty still has a year to run and I need to remove all the dust, etc from inside the PC, Regards, Bob Taylor
  • Forum Thread: Where is Dell's customer service?

    Hi, I bought a Dell XPS630 in October, I had to order via phone as online wouldn't let me have the TV tuner and the dual graphics card. I spoke to Waris and he took my order, I upgraded on a few things including the processor from Q9400 to Q9450 (£100). I was promised an email that day...
  • Forum Thread: Warranty and support

    We don’t have a general support/service forum so I am posting this here. I have a XPS 720 Desktop. I have an issue with fan noise, looks like it is on one of my NVIDIA 8800 GTX. Support say they are going to replace it. Then they ring me back and tell me it is an issue with my H2C cooling...
  • Forum Thread: Upgrading my XPS 420.

    Hello everyone, I'm new to the Dell community but I have been tinkering with hardware and software for years. The problem I'm having is upgrading my XPS 420, my current spec is: Intel® X38 Express Chipset (Dell BTX) Dell 375W PSU Windows Vista 32bit SP1 4GB PC2-5300 DDR2...
  • Forum Reply: Re: XPS 435 Owners Thread

    First off, I want to thank all you folks for contributing to this terrific forum. I am just on the cusp of ordering a 435T and have been trolling the web for information from users, so this has been very useful. Your comments give me a good idea on what to expect. I’ve owned a lot of Dell’s...
  • Forum Thread: Warranty issue

    Posting this message to see if anyone knows what I can do about my warranty issue. I purchased a desktop from my local wal-mart on 11/23/07, On 11/4/08 my desktop stopped working correctly. So I booted up to the utility partition and ran diagnostics. Found that the stick of memory in slot 1 has gone...
  • Forum Thread: Registering monitor for warranty purposes

    My brand new monitor P2213, not bought from Dell, has 3 yr warranty but no service tag. Is working fine. Q) How can I register my monitor with Dell for warranty purposes? The Dell customer service line says that Dell won't deal with the inquiry since not purchased from Dell. It has a part number...
  • Forum Reply: Re: Dell Studio 540 seems to have "died"

    I seem to be having the same problem. My Studio 540 is 13 months old (one month out of warranty). Yesterday I came home for lunch and the screen wouldn't come on when I moved the mouse. I noticed the power light was off so I pressed the button...nothing happened. I pressed it a couple more times...
  • Forum Thread: Warranty Question?

    Hello, Not sure if this woul be a proper place for my question but here goes. I purchase a XPS 710 with the 3 YR warranty... With it I got a few gaming accessories including the Razer Tarantula (Keyboard) and Copperhead (Mouse). My keyboard has begun to fail. The "D" and "X"...