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Results for warranty
  • Forum Thread: (redirected) Alienware R4 Hard drive warranty

    Hi. I bought my alienware R4 in 10/09/2012 and now I have problem with the hard drive so-called sector errors and are told that it should be replaced immediately. Wondered if I still have warranty on the hard drive or is it expired with service warranty for one year ago? I've heard people say it's...
  • Forum Thread: warranty

    dear sir, kindly I need your support to know my dell desktop my service tag is [Admin NOTE: Service tag removed per privacy policy] I need to know the following question : 1- in case my support is timeout (finished) what is the cost of renewal and if I didn't renew it what kind of support that...
  • Forum Thread: Dell Extended Warranty

    I emailed the following to tech support. If anyone from Dell would care to respond, I will be interested in reading the response. I do not know what is going on there, but no company should deal with customers the way I have been dealt this week. You email me one day saying I will hear tomorrow the fix...
  • Forum Thread: Extended Warranty Pricing

    Hi. Been looking around the Dell site for extended warranty pricing and couldn't find any as it's asking me for my current desktop service tag to extend that warranty but I wanted to get a general idea of warranty pricing for a new desktop that I'm thinking of purchasing ( Inspiron 20 model...
  • Forum Reply: RE: DELL INSPIRON 570 PROCESSOR UPGRADE

    mister, I want to buy a Dell laptop with quad-core processor. But here in Brazil, the only option is to buy laptop Precision which costs 5.000 dollars. I want to buy the Latitude 6440 with quad-core processor. Dell do not sells. Just sells dual-core and not fit on my necessity to use virtualization....
  • Forum Thread: Upgrading the XPS 8500 and warranty

    I've had an xps 8500 for about 11 months, and I'm looking to upgrade the gpu. It came with a AMD 7770 Ghz and a 400W power supply, which according to the manufacturer, is insufficient even for the 7770. I was going to buy a GTX 660, but it looks like any upgrade will require upgrading the power...
  • Forum Thread: Warranty Questions

    Hello All - I bought a Dell Optiplex 7010 on eBay. The item stated it was manufacturer refurbished, which to me meant it should have a warranty, but when I plugged the service tag into Dell's support site, it tells me the warranty end date is unavailable. I spoke with Dell customer service. They...
  • Forum Thread: Warranty Question

    I just bought an Alienware x51 gaming PC and it should be arriving tomorrow via FedEx and I didn't buy any extended warranty on the system. Could I still buy extended warranty on the PC I've purchased even though it's already shipped?
  • Forum Thread: does taking parts out from the computer violate warranty?

    say I buy a dell desktop i7 with blu-ray drive and 12 GB RAM. I keep the blu-ray drive and 4 gb ram and my friend keeps the computer with 8 gb RAM. Does that violate warranty for my friend?
  • Forum Thread: Extremely unhappy about warranty service!

    I have a Dell XPS 410 that started acting up more than a week ago. The problem was first diagnosed as a bad video card; I was sent one within three days and installed ib, but that turned out not to be the problem. After more diagnostics, it was determined I needed a new motherboard. That was last Thursday...
  • Forum Thread: Is Dell ignoring UK Consumer rights?

    I have a faulty graphics card on a Dell Studio XPS desktop. Unfortunately, my machine was over two years old when it developed the fault. However, this should not be a problem, <legalistic jargon removed> I rang up their technical support and was told that as the product was out of warranty...
  • Forum Thread: Does Warranty transfer with new ownership?

    When I look up support information using my service tag/asset number, I see that according to the status there is still 259 days on the "next business day" warranty. Does this warranty transfer if the desktop is sold to a new owner, or is it only in effect for the original owner? Thanks
  • Forum Thread: Not satisfied with XPS 8100 temperature

    Recently I tested my new XPS 8100 for temperature, and the resutls are under my expectation. The test ran using Prime95. As you all can see, the maximum temperature (Full load) hit 85 degree. Even my old Pentium 4 is running at full load 60 degree! I would like to know 1) how to reduce...
  • Forum Thread: Complete Care Warranty (in Canada)

    Hey everyone, I just had a quick question regarding the Complete Care Accidental Damage coverage. It says in the CompleteCare Agreement under b. Limits of Support Services that "This Agreement does not cover and we are not obligated to repair or replace: - Any Computer Device located outside...
  • Forum Thread: Is it legal to send refurbished parts in warranty?

    There appears to be a problem with my motherboard. I have a DELL's COMPLETECOVER COVERAGE PROGRAMME that includes next business day and parts only warranty. A service provider has come thrice to replace the motherboard with refurbished parts that do not work. I wanted to know why the replacements...
  • Forum Reply: Re: Dell Studio 540 seems to have "died"

    I seem to be having the same problem. My Studio 540 is 13 months old (one month out of warranty). Yesterday I came home for lunch and the screen wouldn't come on when I moved the mouse. I noticed the power light was off so I pressed the button...nothing happened. I pressed it a couple more times...
  • Forum Thread: Warranty Question?

    Hello, Not sure if this woul be a proper place for my question but here goes. I purchase a XPS 710 with the 3 YR warranty... With it I got a few gaming accessories including the Razer Tarantula (Keyboard) and Copperhead (Mouse). My keyboard has begun to fail. The "D" and "X"...
  • Forum Reply: Re: I keep getting weird horizontal and vertical lines on my screen

    Happened to you yet? LCD, Vertical Lines On Feb 24, 2009 – Discussions ONE through FOUR System: Dell Inspiron 9200 Purchased: 2005 Location: Seattle, Washington, UNITED STATES Problem: LCD, Multiple Vertical Lines, Single pixel lines, One Red (Center), One Green/Yellow (Right...
  • Forum Thread: How Long Does Dell Warranty its Repairs/Replacements?

    I purchased an extended three year warranty for my Dell Desktop four years ago but two years ago Dell had to replace the motherboard and hard drive. I don't suppose they start a fresh warranty period for replacement parts. Thanks.
  • Forum Thread: DHL Shipping Problem

    Anyone else having a problem with DHL returning warranty replacement parts? I called for a pickup on Monday and was told that they are no longer providing their U.S. Domestic Air or Ground services although there press release says it won't stop until Jan 30, 2009. Just putting a heads up out there...
  • Forum Thread: I don't find how to use the warranty for a hardware failure on the Dell support pages.

    Hi all, One of my USB output does not work anymore. I am still under warranty but..... (everything is in the title). Could someone provide me with a link or any information please ?
  • Forum Thread: New Dell 560MT - fit second hard drive - Warranty issue?

    My friend has just take delivery of a new Dell 560MT as a replacement for an elderly dead Dimension 5000. I had previously fitted a second SATA hard drive to the old PC for data storage, will transfering the hard drive to the new PC as a second drive invalidate the warranty because I will have to open...
  • Forum Thread: Buyer Beware

    As of today my company will no longer represent or do any sort of warranty work/repair for Dell. I went to a simple install of a Brand New desktop that was right out of the box. This was a total Virgin machine. After the install the machine failed on the boot screen. On the monitor I saw a nice bright...
  • Forum Thread: Info about my computer warranty

    Hi, I'm new in the forum. First of all excuse me for my English, but I'm Italian. Well, I recently bought a Dell Precision T1600 ( in my opinion a great workstation ) with the 3 years Pro Support warranty with assistance after one day. Now I want to insert in the computer a second hard...
  • Forum Thread: Will removing the casing to my Inspiron 530S invalidate my warranty?

    Will removing the casing to my Inspiron 530S invalidate my warranty? The warranty still has a year to run and I need to remove all the dust, etc from inside the PC, Regards, Bob Taylor