dellboy Hi, thanks for your help, but when I click on the Drivers and Downloads (in How to run the Dell Diagnostics) - this message appears: Sorry, an error occurred while processing your request. Anyway, my computer keeps freezing and I have to turn it off and on all the time, and a few times...

OK let me ask this in a different way. I have a Dell XPS 400 with 1GB of Ram. How much Ram can you stick in a Dell XPS 400 and what type? I cant run 'Dell's analyze' to get the answers I need. I realize I need to upgrade from Xp but I cant if I just have 1 gb of Ram. Win 7 would dog this...

I heard that dell was thinking about using Google plus for support i think this is a great idea. The video chat feature would be like text support on steroids, making it a lot faster and easier to find a solution to your problem copy and paste this in a new forum if you think dell should use Google plus...