Well, if you want the service tag, there is an app named SM_INFO.EXE that runs in Windows NT/2000/XP/2003 environments.
Started using this resently to autocapture the service tags as we put new systems on our network via a MSIF driven unattended process. Developed the script below to capture/isolate the service tag into a variable for later conditional processing, and thought others might find this useful. Script assumes Dos 6.22. Requires change.exe from/complements of MSIF process.
<< SERVCTAG.BAT >>
@echo off::Gets Dell Service Tag into Variable:: Blame Mont McCathern:: 20031002cd\cd tempasset |find "Service" >get.batchange get.bat Service Settype get.bat |find "Set" >settag.batcall settag.batFOR %%a in (*.) do SET SERVCTAG=%%aecho set SERVCTAG=%SERVCTAG% >>a:\temp\vars.batdel ?et*.batdel %SERVCTAG%clsexit
That url format is from 2001 and is obselete!
Search for R21706 in the Dell file library
IanLaity wrote:There used to be a file on the Dell website called asset.com which allowed you to enter the asset tag id into bios. Any ideas where I can get this file ?Ian
Dell System Utilities, A14 R21706 Z8314R14.exeDell Asset Tag Utility - Is a MS-DOS program for displaying and setting the system asset tag and system owner tag.
Report Unresolved Customer Service Issues here: Dell - Unresolved Customer Service IssuesI do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.
Will that version work with Win XP on a Precision 530??
Sorry to jump in here, but I own an Inspiron 5100 running Windows XP. When I recently had my mother replaced because of a hardware issue, the rep did not and said that he could NOT update my Service Tag. I have the contents of the floppy on my desktop computer; however, I have been unable to make it into a bootable floppy for my laptop. When I tried to do so, it did not work. Is there something that I am missing here. Also, how I get this changed in some other way? Thank you for your help.
P.S. asset.com was included in the disk that Dell service rep left me. I see that you recommend another app. How do I get Dell to send this to me? I do not have a CD called, "Dell Resource CD." I only have 2 CD's for drivers, etc. Where I can find the necessary CD's and instruction to show me how to do this?
Thank you in advance!