bypass system password

Desktop

Desktop
Desktop computer Forums (Audio, General Hardware, Video)

bypass system password

  • Today I decided to change my rtc battery as my dell
    kept losing time. After replacing the battery I powered back up and got a boot error message:
    0271 check date and time settings.

    The issue is that if I press either escape or delete I get a system password screen. I have never put a password on the computer, but it has been in the shop for installation of windows 98 and a tape drive.

    At any rate how do I get past the password? I looked in ask Dudley but my computer is not listed.
    I assume that I will still have to get inside the box and change some jumper settings.

    The system is a Dimension XPS D333. Please respond to INTQRK@aol.com as I am using my daughters laptop to communicate while my system is down.

    Thanks
  • My reply to the email address you mentioned failed, so this is what I wrote:

    Oh dear, this has nothing to do with Windows, since it won't even let you boot it up.

    Have you tried removing the battery, wait for about 10 minutes before putting it in? Finally, you should call your country's Dell technical support number, they should be able to help after varying you are the owner.

    GOOD LUCK and HAPPY NEW YEAR!


    johnsch wrote:
    - Today I decided to change my rtc battery as my dell
    - kept losing time. After replacing the battery I
    - powered back up and got a boot error message:
    - 0271 check date and time settings.
    -
    - The issue is that if I press either escape or delete
    - I get a system password screen. I have never put a
    - password on the computer, but it has been in the
    - shop for installation of windows 98 and a tape
    - drive.
    -
    - At any rate how do I get past the password? I looked
    - in ask Dudley but my computer is not listed.
    - I assume that I will still have to get inside the
    - box and change some jumper settings.
    -
    - The system is a Dimension XPS D333. Please respond
    - to INTQRK@aol.com as I am using my daughters laptop
    - to communicate while my system is down.
    -
    - Thanks

     

      

    Please don't send questions about your issues to me by Private Messages; post them in the appropriate board so everyone can read. Thank you.

  • Hey - thanks for your thoughts. I called customer support and had to move a jumper on the mother board to erase the password. Really simple once I was told what to do.