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Dell XPS One 2710 Fresh Install

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Dell XPS One 2710 Fresh Install

This question has been answered by natakuc4

I want to do a fresh install of the Operating System with a new SSD I plan to purchase on my 3 year old Dell XPS One 2710. It is my understanding that the Windows OS Authorization key is embedded in the motherboard. I believe it is in the BIOS from what I have read.

My question is if I install a new hard drive and do a clean install from scratch will the Windows OS Authorization key still be valid and work?  Also, would it work if I tried to do a clean install of Windows 10? Thank You!

Verified Answer
  • Throw the DVD in the trash if its of Windows 8.0 which is at End of Life. A DVD may be rejected by SecureBoot. Also installing Windows 8.0 and then allowing Windows Update to Windows 8.1 will lead to abysmal performance.

    Its actually straightforward to do theres just a lot of information about Editions at the start... which often get confused. It seems like you are sure your Edition is Windows 8.1 (Home) however. Have a look at the associated tutorial video also:

    https://www.youtube.com/watch?v=Is6I9B9kjFM&list=PL1RkaknDn7v9wEeh0YXFqOFsrmws-9fYn&index=1

    This tutorial video is more direct as it focuses only on Windows 8.x OEM licenses with a UEFI BIOS which apply to your system. It omits any details about Retail licenses and Legacy Hardware. Note the .isos used in the tutorial video are Windows 8.1 with Update 2 and not Windows 8.1 with Update 1 as stated.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

All Replies
  • The key for Win 8.1 and Win 10 is stored in BIOS so it should activate automatically.

    If you're installing Win 7 using a Dell Windows Reinstallation disk, it shouldn't ask for a product key. If the system came with Win 7, you should have a sticker with the Win 7 product key somewhere on the PC so if it does ask for the key, you have it on that sticker.

    Whatever you do, don't install Win 10 on the XPS 2710...

    Dell has not tested this model for compatibility with Win 10 and LOTS of users have had their XPS 2710 crash permanently after installing Win 10. Not exactly clear what gets corrupted -BIOS, video adapter or..? -  but the result is a permanent "black screen of death".

    Users have taken steps to fix the problem ranging from installing a new motherboard -if you can find and afford one- and installing Win 7 or 8.1, to reprogramming and/or replacing the BIOS CMOS chip on the motherboard.

    Search these forums and you'll find lots of threads about the XPS 2710 and Win 10, and lots of unhappy users...

    I don't think Win 10 is worth the risk...

    If this answers your question, please click  Yes

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • Also the promotional Free Windows 10 Upgrade from Windows 7/Windows 8.1 expires tomorrow... So unless you pickup the SSD from a local store today... we don't know what will happen regarding installation of Windows 10 with an unused Windows 8.1 UEFI BIOS SLP key.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • OK got it I will not install windows 10.

    So,if my original operating system was windows 8 when it arrived from Dell new and I currently have windows 8.1, because I upgraded when it was available, when I do I fresh install will my computer be capable of loading windows 8.1 with the Windows OS Authorization key I currently have? Or should I plan on loading Windows 8? Thank You!!!

  • I believe you should be able to load 8.1 directly, unless Philip says differently...

    If this answers your question, please click  Yes

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • Windows 8 is at End of Life. You need to use Windows 8.1 with Update 2 Installation media (there were flaws in Windows 8.1 and Windows 8.1 with Update 1 installation media):

    http://dellwindowsreinstallationguide.com/download-windows-8-1-retail-and-oem-iso/

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Wow Phillip, It seems a lot more complicated than I thought it would be.

    What would happen if I used the OEM installation CD that I ordered from Dell after I bought my computer? Would that actually work? I know it's Windows 8. Would I be able to upgrade to Windows 8.1 afterwards/

    Thanks!

  • Throw the DVD in the trash if its of Windows 8.0 which is at End of Life. A DVD may be rejected by SecureBoot. Also installing Windows 8.0 and then allowing Windows Update to Windows 8.1 will lead to abysmal performance.

    Its actually straightforward to do theres just a lot of information about Editions at the start... which often get confused. It seems like you are sure your Edition is Windows 8.1 (Home) however. Have a look at the associated tutorial video also:

    https://www.youtube.com/watch?v=Is6I9B9kjFM&list=PL1RkaknDn7v9wEeh0YXFqOFsrmws-9fYn&index=1

    This tutorial video is more direct as it focuses only on Windows 8.x OEM licenses with a UEFI BIOS which apply to your system. It omits any details about Retail licenses and Legacy Hardware. Note the .isos used in the tutorial video are Windows 8.1 with Update 2 and not Windows 8.1 with Update 1 as stated.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Phillip & Ron - I want to say thank very, very, very much for your help and your quick responses. Because of you I am up and running in a relatively short period of time. Phil your link for the USB boot stick was spot on & once I realized there was only a very small amount of information I was interested in I was less overwhelmed. Thank you so much for getting me up and running. You have no idea how much I truly appreciate it. I love this XPS one 2710. Best PC I've ever owned!!! Too bad Dell only makes a touch screen versions of the XPS  now because I would consider buying another one only if it did not have a touch screen. Thanks so much!!!!

  • Yes Yes

    Microsoft will support Win 8.1 until 2023 so there's plenty of life left in that version, and hopefully the 2710 will last as long.

    I guess you could always turn touch off if you don't like it on some new PC...

    If this answers your question, please click  Yes

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • Great! Thanks for letting us know. :)

    It seems that Microsoft are going to extend the Free Upgrade to Windows 10 so if you feel like risking it see here:

    https://www.microsoft.com/en-us/accessibility/windows10upgrade

    It might run more stably on RS1. However the causes of the common Windows 10 - Black Screen are most likely due to the fact that the system is missing a UEFI BIOS Update that'll unfortunately probably never be released.

    Most PCs are becoming Touch these days... You can easily disable a Touchscreen functionality via the Device Manager.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • My 2710 is the non-touch screen version. It was purchased in  March 2013. Would this make it more suitable to running Windows 10? Meaning would windows 10 would run properly?

  • I think the issue people are having is more due to the UEFI BIOS then the actual touchscreen but its been hard to trace down completely...

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Why won't Dell just provide an updated BIOS then?

  • Dell had to make decisions on which systems to support for Win 10 and which not to support. The XPS 2710 was probably deemed too old for further updates.

    And it may be more than just BIOS issues. If I remember correctly, Dell installed a total of 6 different motherboards in the XPS 2710, depending on which version of Windows the system was to be shipped with and whether the system had a hard-wired add-in video card on the motherboard or only had Intel Graphics on the CPU.

    Complicated, to say the least...

    If this answers your question, please click  Yes

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • RoHe is correct (as usual!). Engineering set the list of which systems we would support with Windows 10. You can see under XPS Desktop that the XPS 2710 was not approved.

    Computers tested for upgrade to Windows 10