New Inspiron 660s two Beep no RAM Detected

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New Inspiron 660s two Beep no RAM Detected

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I have had this desktop for four months.  When i power down then try to reboot, the two beep error occurs.  I discovered that this would apply to NO RAM DETECTED.  I've checked the memory seating to assure that it is in place to the click. This had happened before but booted successfully after unplugging the power, without entering the unit.  It appears the unit will not come out of this error this time. What should be done?

Verified Answer
  • Hi JamousBond,

    You may drain out the residual power of computer by following the steps below:

    • Please disconnect all the peripherals connected to computer.
    • Press and hold the power button for 10-15 seconds
    • Release the power button --> Connect monitor, keyboard and mouse
    • Power on the system and see if it issue persists.

    Another step you may try is to reseat the memory modules of your computer; swap and try one module at a time in each slot. See if it works. If the memory modules are seated properly, swapped and checked, It might be an issue with memory slot. 

    You may find detailed steps on reseating memory from the manual of system: http://bit.ly/ZAJrdN 

    Please ensure to follow safety instructions in manual and share the findings. 

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

All Replies
  • Hi JamousBond,

    You may drain out the residual power of computer by following the steps below:

    • Please disconnect all the peripherals connected to computer.
    • Press and hold the power button for 10-15 seconds
    • Release the power button --> Connect monitor, keyboard and mouse
    • Power on the system and see if it issue persists.

    Another step you may try is to reseat the memory modules of your computer; swap and try one module at a time in each slot. See if it works. If the memory modules are seated properly, swapped and checked, It might be an issue with memory slot. 

    You may find detailed steps on reseating memory from the manual of system: http://bit.ly/ZAJrdN 

    Please ensure to follow safety instructions in manual and share the findings. 

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

  • My computer will not start up either. I am getting the 2 beep code. I tried switching the memory already and have powered the computer down many times. It will not boot up.
  • Don1stchoice

    Please always include the computer model in your post.

    Have you installed new memory recently?

    Remove all the memory modules, reinstall one module, and restart the computer, if the system does not boot, install the module in different slots one at a time, rebooting the system each time.

    Still does not boot, then use a different module and repeat the process.
      
    Continue until you have identified a faulty module [or slot] or reinstalled all modules without error.

    Then if the computer still does not start, it's possible that the motherboard has failed and needs to be replaced.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • It is an Inspiron 660s I purchased it from bestbuy in September. This happened twice already. After turning everything off and unplugging everything it restarted the first time. Last time someone from dell told me to take out the ram and switch the ports. I did it and it worked for 3 more weeks.  Now, as of this morning, it just beeps and won't start at all. Nothing has been done and nothing added to this computer.

  • Don1stchoice

    As you purchased the 660s in September, you should have a Dell warranty in effect, have you tried contacting Dell's Tecnical Support about this issue?

    Have you the RAM troubleshooting procedures listed in my previous post?

    There should be a series of beeps during start-up, how many are there?

    Bev.

     

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • As per Dell tech support: they told me since I purchased it from bestbuy I have to bring it there for warranty repair. I use this for my appraisal business so all of my software is licensed to this specific computer. I back up every month but cannot afford to lose any work files from this computer. My computer beeps twice when on like I said in the first post.

  • Don1stchoice

    Two "beeps' indicate a memory issue, first try removing and reinstalling the modules, to see if this makes a difference.

    No difference, then use the procedures to troubleshoot the memory modules, I gave in my previous post.

    http://en.community.dell.com/support-forums/desktop/f/3514/p/19497610/20580213.aspx#20580213

    Bev.

    Edited to add content.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell