Hi all. Just changed camera and now have to use SDHC card (4GB class 6). My 13 - 1 card reader in my Dell Dimension 5150 reads 2GB SD card but even though the green light comes on I can get no further with computer/programs recognising the SDHC 4GB card. MY OS is Windows XPMedia center (believe this equates to XP professional?)
I have tried to find out what card reader is fitted but am unable to find any detail. (is it a TEAC CA200 HH??). If it is then it looks like R175239 would be the information to make the reader read SDHC.
There is also a windows hotfix (923293) which seems to add support for SDHC memory cards for windows XP.
Am much confused now and dare not try anything until a fix is confirmed as I am not high up on computer knowledge and do not want to put on a problem that I would not know how to fix.
Would greatly appreciate a simple answer with minimum of tech-speak and possible step by step how-to-fix.
Am finding Dell very difficult for finding out information/help. Am I alone in this??
You may need to update the firmware. However DEINSTALL ANY ANTIVIRUS SOFTWARE before you try it. Update the firmware and driver. Then reinstall antivirus software.
Report Unresolved Customer Service Issues here I do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.