I uninstalled Windows Vista and installed Windows 7 on my 4-year-old Inspiron 530. Ever since then I have had nothing but problems with the computer freezing up or programs like Adobe flash player crashing. When I play a game, it freezes. When I play YouTubes, it freezes or crashes. It freezes up in Facebook or when I open a new Window. It does not matter what Browser I am using. I use Firefox, Chrome or IE and it doesn't matter. WHAT DO I DO?
The computer also has a constant loud hum that I would like to get rid of.
This issue can be due to system hardware or Operating system. You can follow the steps below to resolve this issue.
Run a test on system hardware to ensure it is working correctly by following the steps below:
Note: If you wait too long and the Microsoft Windows appears, then continue to wait until you see the Windows desktop. Now shutdown your computer and try again.
Click on the link: http://dell.to/PBmv8w
Please make a note of error message if you get on screen. If all the tests pass then it is an issue with the Operating system of your computer.
You can uninstall and reinstall the Video driver for your computer following steps below:
Note: Before flashing the BIOS please check the following:-
Click on the below link below to update the BIOS:
Please update the flash player for your browser from the link below: http://bit.ly/QES8Aa
Click on download and follow prompts on screen to install the updated flash player.
You can also check the functionality in safe mode with networking and see if you face the same issues there.
Please reply for further clarifications.
Thanks and regards,DELL-Chinmay S#IWork4Dell To know more about Dell’s products, services and drivers & downloads, please go here
Ok, I did everything you told me to do. I am still having the problem. The games freeze up and Adobe keeps crashing, etc.
I did get an error message when doing the Diagnostics Check. It was error # 1100:012A.
Does that mean anything? Don't know what else to do but it is pretty messed up that these things keep happening. Thank goodness I have another computer or I would really be beside myself.
Inspiron 530 is shipped with Windows Vista. You can check if the system hardware is compatible in running Windows 7. You can run a Windows 7 compatibility check tool from link: http://bit.ly/R0NGcg
Error code 1100:012A means the drive did not respond in a fixed time to an access attempt. It is most likely an issue with the hard drive of your computer. I will suggest you to run a custom test on hard drive of your computer. If the custom test on hard drive passes, it is an issue with Operating system.
Note: If you do not get option of utility partition and have created a flash drive to run a diagnostics on your computer, you can use that as well.
You can run a custom test on hard drive following the steps below:
A) Express Test (B) Extended Test (C)Custom Test (D)Symptom Tree
You can also check your computer in safe mode to check if the same issue exists there.
If the test passes, you can reinstall Operating system on your computer.
Note: Before you proceed with that, I will advise you to take a complete backup of your data (pictures, music, applications, videos, documents) as this step leads to complete data loss. Remove all the external peripherals (like printers, scanners, any USB device except keyboard and mouse) connected to your computer.
Once the operating system reinstallation is complete, you need to reinstall the drivers for your computer. I am adding you as a friend; please accept my friend request and send me a private message with the system Service Tag so that I can check the system warranty details and help you further.
I have already installed/upgraded to Windows 7. I ran the compatibility tool and it said it was fine to upgrade. I did ALL of that work to install Windows 7 and I am having these problems.
I ran the Hardware check and it was fine. Now what???
Also, my computer does not stay shut down. I shut it down completely at night and it turns on in the middle of the night so I have to unplug it. THAT is another problem.
I have had so many problems with this computer and I thought installing Windows 7 would improve it but it just makes it worse.
I appreciate your efforts. Since the hardware diagnostics passed, I will suggest you to debug the hard drive and perform a clean reinstallation of the Operating system from the steps mentioned in previous post.
To debug the hard drive:
2. Once the system boots to the Resource DVD, please select the option ‘Quit without any action'. 3. It would present a prompt window. On the prompt windows, type the following commands:
This would delete all partitions from the hard drive. Try re-installing the Operating system from the steps mentioned in previous post.
Inspiron 530 is shipped with Windows Vista 32 and 64 bit Operating system. Once you reinstall Operating system on your computer, you would need to reinstall all the drivers on your computer compatible with Windows 7. However, on support.dell.com the drivers are available only for windows XP and Windows Vista (32 and 64 bit).
After Operating system is reinstalled, Install the drivers in following sequence:
Please private message with the system Service Tag so that I can check the system details and help you further.
Please reply in case you have further questions.
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