Im trying to reset my Inspiron 620 back to factory specs but I cannot find out how to do it. Dell Datasafe is not recognizing the recovery disks I created and is not allowing me to point it to the back up I created on an external disk.
I've also tried hitting F8 and F11 with no success.
Does anyone know what other options I can try?
Any help would be greatly appreciated.
Unfortunately neither of your suggestions worked however, I discovered the answer by paying attention to the screen.
As I had stated in my initial post Dell DataSafe Local Back was not operating correctly and it refused to recognize the system image I had created when I purchased my PC.
For owners of Dell Inspiron 620 Slimtower the F8 function does not allow access to Advance Boot Options when starting the PC.
To Access Advance Boot Options:
Turn on Your PC.
At the point during the boot process when the Dell Logo appears on the screen there are two options offered in the lower right hand corner of the screen.
F2 Setup and F12 Boot Options
Press F12 while the Dell logo is on the screen and the Boot Options window will appear.
Choose the location of your back up device and press Enter.
Follow the system prompts to choose the type of operation you want to perform. I was able to reset my PC back to factory specs in less than 10 minutes.
You may not have that option on your system but you can try:
Dell Factory Image RestoreCAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.NOTE:Dell Factory Image Restore may not be available in certain countries or on certain computers.NOTE:If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 44) to restore your operating system.Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e‑mail messages, digital photos, music files, and so on. If possible, back up all data before using Dell Factory Image Restore.Starting Dell Factory Image Restore1. Turn on the computer. 2. When the DELL logo appears, press <F8> several times to access the Advanced Boot Optionswindow.NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again
Select Repair Your Computer.The System Recovery Options window appears.4. Select a keyboard layout and click Next.5. To access the recovery options, log on as a local user. To access the command prompt, type administratorin the User namefield, then click OK.6. Click Dell Factory Image Restore. The Dell Factory Image Restorewelcome screen appears.NOTE:Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.7. Click Next. The Confirm Data Deletionscreen appears. NOTE:If you do not want to proceed with the Factory Image Restore, click Cancel.8. Select the check box to confirm that you want to continue to reformat the hard drive and restore the system software to the factory condition, then click Next.The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory‑installed applications have been restored to factory condition. 9. Click Finishto restart the computer
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Thanks for your help. I'll give this a try. Really appreciate it
If you get it to work Buy a 16 gig or larger USB flash drive and do a FULL Backup onto the flash drive. That way EVEN IF THE DRIVE TOTALLY DIES, you can recover by booting from the USB Flash and restoring EVERYTHING including the RECOVERY and DIAG partitions. Writeable DVD recovery media is very unreliable.
Creating a Full System Backup Using Dell DataSafe Local Backup 2.0
1 Click then click All Programs, click Dell DataSafe Local Backup 2.0 and click Dell DataSafe Local Backup 2.0.
2 Click Back up your files then select Full System Backup.
3 To backup immediately, click
To select the location to backup to, or to schedule regular backups, click
and continue to the next step.
4 Select the location to save your backup to.
You can save your backups to your hard drive, to a rewritable CD/DVD using a CD/DVD burner, or to an external memory device like a 16 gig OR Larger USB memory key or USB hard drive. If an external device you want to save to is not listed, make sure it is plugged in securely then click
Once your location is selected, click
5 To create a backup immediately, select I will manually backup my system and click
To set a backup to be run at a later time, or to schedule a regularly occurring backup, click Backup my system automatically (recommended) and specify the time and date(s) to run the backup then click
6 To change any selections, click
If you chose to schedule a recurring backup and would like to start an initial backup now, click Start this backup now.
Once satisfied with your selections, click
Additional Information: Dell DataSafe Local Backup 2.0
Refer to the following links for additional information on Dell DataSafe Local Backup 2.0.
What is Dell DataSafe Local Backup 2.0? Article ID: 353560
Creating Your System Recovery Discs with Dell DataSafe Local Backup 2.0 Article ID: 353561
Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0 Article ID: 353562
Creating a Backup Using Dell DataSafe Local Backup 2.0 Article ID: 353563
Restoring from a Backup Using DataSafe Local Backup 2.0 Article ID: 353564
Upgrading To Dell DataSafe Local Backup 2.0 Professional Article ID: 353565
Frequently Asked Questions: Dell DataSafe Local Backup 2.0 Article ID: 353566
Report Unresolved Customer Service Issues here: Dell - Unresolved Customer Service IssuesI do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.