Factory Reset for Inspiron 620

Desktop

Desktop
Desktop computer Forums (Audio, General Hardware, Video)

Factory Reset for Inspiron 620

This question is answered

Im trying to reset my Inspiron 620 back to factory specs but I cannot find out how to do it.  Dell Datasafe is not recognizing the recovery disks I created and is not allowing me to point it to the back up I created on an external disk.  

I've also tried hitting F8 and F11 with no success.

Does anyone know what other options I can try?

Any help would be greatly appreciated.

Verified Answer
  • Unfortunately neither of your suggestions worked however, I discovered the answer by paying attention to the screen.  

    As I had stated in my initial post Dell DataSafe Local Back was not operating correctly and it refused to recognize the system image I had created when I purchased my PC.

    For owners of Dell Inspiron 620 Slimtower the F8 function does not allow access to Advance Boot Options when starting the PC.

    To Access Advance Boot Options:

    Turn on Your PC.

    At the point during the boot process when the Dell Logo appears on the screen there are two options offered in the lower right hand corner of the screen.  

    F2  Setup  and F12 Boot Options

    Press F12 while the Dell logo is on the screen and the Boot Options window will appear.

    Choose the location of your back up device and press Enter.

    Follow the system prompts to choose the type of operation you want to perform.  I was able to reset my PC back to factory specs in less than 10 minutes.

All Replies
  • You may not have that option on your system but you can try:

    Dell Factory Image
    Restore
    CAUTION: Using Dell Factory Image
    Restore to restore your operating
    system permanently deletes all data
    on the hard drive and removes any
    programs or drivers installed after you
    received your computer. If possible,
    back up the data before using this
    option. Use Dell Factory Image Restore
    only if System Restore did not resolve
    your operating system problem.
    NOTE:Dell Factory Image Restore may
    not be available in certain countries or on
    certain computers.
    NOTE:If Dell Factory Image Restore
    is not available on your computer, use
    Dell DataSafe Local Backup (see “Dell
    DataSafe Local Backup” on page 44) to
    restore your operating system.
    Use Dell Factory Image Restore only as the
    last method to restore your operating system.
    This option restores your hard drive to the
    operating state it was in when you purchased
    the computer. Any programs or files added
    since you received your computer—including
    data files—are permanently deleted from the
    hard drive. Data files include documents,
    spreadsheets, e‑mail messages, digital photos,
    music files, and so on. If possible, back up all
    data before using Dell Factory Image Restore.
    Starting Dell Factory Image
    Restore
    1. Turn on the computer.
    2. When the DELL logo appears, press <F8>
    several times to access the Advanced Boot
    Optionswindow.
    NOTE: If you wait too long and the
    operating system logo appears, continue
    to wait until you see the Microsoft
    Windows desktop; then, shut down your
    computer and try again

     Select Repair Your Computer.
    The System Recovery Options window
    appears.
    4. Select a keyboard layout and click Next.
    5. To access the recovery options, log on
    as a local user. To access the command
    prompt, type administratorin the User
    namefield, then click OK.
    6. Click Dell Factory Image Restore.
    The Dell Factory Image Restorewelcome
    screen appears.
    NOTE:Depending upon your
    configuration, you may need to select
    Dell Factory Tools, then Dell Factory
    Image Restore.
    7. Click Next.
    The Confirm Data Deletionscreen
    appears.
    NOTE:If you do not want to proceed
    with the Factory Image Restore, click
    Cancel.
    8. Select the check box to confirm that you
    want to continue to reformat the hard
    drive and restore the system software to
    the factory condition, then click Next.
    The restore process begins and may
    take five or more minutes to complete.
    A message appears when the operating
    system and factory‑installed applications
    have been restored to factory condition.
    9. Click Finishto restart the computer

     HomeBuilt SandyBridge P8P67 i7 2600k @ 4.5 ghz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
    Dell Studio XPS 1645  Window 7 Pro

    Forum member since 2003

  • Thanks for your  help.  I'll give this a try.  Really appreciate it  

  • If you get it to work Buy a 16 gig or larger USB flash drive and do a FULL Backup onto the flash drive.  That way EVEN IF THE DRIVE TOTALLY DIES, you can recover by booting from the USB Flash and restoring EVERYTHING including the RECOVERY and DIAG partitions.  Writeable DVD recovery media is very unreliable.

    Article ID : 266301 Date Published : 2009-02-11 Journal ID : dbeef7ac-c11b-4091-89e5-6e4d09d1b4b9

    Creating a Full System Backup Using Dell DataSafe Local Backup 2.0

    1      Click  then click   All Programs, click   Dell DataSafe Local Backup 2.0 and click   Dell DataSafe Local Backup 2.0.


    2      Click   Back up your files  then select Full System Backup.


    3      To backup immediately, click 

      Backup Now 

    .

    To select the location to backup to, or to schedule regular backups, click  

      Edit Plan 

      and continue to the next step.


    4      Select the location to save your backup to.

    You can save your backups to your hard drive, to a rewritable CD/DVD using a CD/DVD burner, or to an external memory device like a 16 gig OR Larger USB memory key or USB hard drive. If an external device you want to save to is not listed, make sure it is plugged in securely then click  

      Refresh 

    .

    Once your location is selected, click 

       Next  

    .


    5      To create a backup immediately, select   I will manually backup my system and click 

       Next  

    .

    To set a backup to be run at a later time, or to schedule a regularly occurring backup, click   Backup my system automatically (recommended) and specify the time and date(s) to run the backup then click 

       Next  

    .


    6      To change any selections, click 

       Back  

    .

    If you chose to schedule a recurring backup and would like to start an initial backup now, click   Start this backup now.

    Once satisfied with your selections, click

       Finish  

    .


    Additional Information: Dell DataSafe Local Backup 2.0

    Refer to the following links for additional information on Dell DataSafe Local Backup 2.0.

    What is Dell DataSafe Local Backup 2.0? Article ID: 353560

    Creating Your System Recovery Discs with Dell DataSafe Local Backup 2.0 Article ID: 353561

    Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0 Article ID: 353562

    Creating a Backup Using Dell DataSafe Local Backup 2.0 Article ID: 353563

    Restoring from a Backup Using DataSafe Local Backup 2.0 Article ID: 353564

    Upgrading To Dell DataSafe Local Backup 2.0 Professional Article ID: 353565

    Frequently Asked Questions: Dell DataSafe Local Backup 2.0 Article ID: 353566

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • Unfortunately neither of your suggestions worked however, I discovered the answer by paying attention to the screen.  

    As I had stated in my initial post Dell DataSafe Local Back was not operating correctly and it refused to recognize the system image I had created when I purchased my PC.

    For owners of Dell Inspiron 620 Slimtower the F8 function does not allow access to Advance Boot Options when starting the PC.

    To Access Advance Boot Options:

    Turn on Your PC.

    At the point during the boot process when the Dell Logo appears on the screen there are two options offered in the lower right hand corner of the screen.  

    F2  Setup  and F12 Boot Options

    Press F12 while the Dell logo is on the screen and the Boot Options window will appear.

    Choose the location of your back up device and press Enter.

    Follow the system prompts to choose the type of operation you want to perform.  I was able to reset my PC back to factory specs in less than 10 minutes.