Computer stuck entering sleep mode

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Computer stuck entering sleep mode

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Hello fellow Dell users,

I have posted on this forum before about the same issue regarding my Dell Inspiron 545 running Windows Vista 2007.  The problem is when I try to get my computer to enter sleep mode, the monitor says it enters power save mode but the computer itself is still active.  When this occurs, I cannot get the monitor to become active again and am forced to perform a manual shut down.  I downloaded a hotfix from microsoft that I thought cleared up the problem, but it began occuring with more and more frequency to the point where I cannot allow my computer to enter sleep mode at all.  I also updated the drivers for my monitor and other various things thinking that could be it, but my computer still has the same problem.  I am thoroughly stumped on this one, seeing as I can't find a single case other than my own where this is happening.  Any and all advice is greatly appreciated and I hope to hear back from someone soon.

 

Verified Answer
  • Hi  Alan24,

    Welcome to the community,

    Have you tried to update the BIOS, Video Card Driver and the Chipset Driver from the support.dell.com

    Also please change the power plan to a different one, or reset the power plan settings to default.

    Let me know of the findings, Glad to be of assistance.

    Pankaj_Sharma

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

    Pankaj_Sharma

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

All Replies
  • Hi  Alan24,

    Welcome to the community,

    Have you tried to update the BIOS, Video Card Driver and the Chipset Driver from the support.dell.com

    Also please change the power plan to a different one, or reset the power plan settings to default.

    Let me know of the findings, Glad to be of assistance.

    Pankaj_Sharma

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

    Pankaj_Sharma

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

  • Hello,

    Thank you for your advice.  I looked into it and I had neglected to update many of the drivers in my computer.  Also, the drivers that I had updated weren't installed properly, so I believe my problem is solved.  I've been able to bring it in and out of sleep mode without incident.  Thanks again for the help, and I think this case is closed.