Vostro 460MT - keyboard hangs entering system password

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Vostro 460MT - keyboard hangs entering system password

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I have a Vostro 460MT on which I have set up a system password to enter on machine switch on.

Trouble is that the keyboard hangs after entering about 3 characters of the password.

If I turn the PC off and back on, it usually hangs again on entering the password but if I'm lucky it will accept it.

I have unplugged the keyboard from the USB port and plugged back in again.

Any ideas on how to solve this issue please ?

Thanks.

All Replies
  • Do you have the keyboard plugged into a REAR USB port?  If not, give that a try, do not use the front USB or an external USB hub.

    Also, do you have another keyboard you can try? Could be the keyboard is the problem.

    I am not a Dell Employee

    Dell forum member since 2002

    Home Built PC with Gigabyte GA-Z77X-UD5H motherboard, i7 3770 CPU,  Windows 7 64 bit Home/Win 8.1.  SSD drive.  Sonar X3c 64 bit Recordng Software.

     

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  • Thanks for your reply.

    Yes its plugged into a rear USB port.

    I do have a spare keyboard so I'll try that out.

  • I'm still experiencing this problem and I have tried another keyboard. I've also tried plugging the keyboard into a different USB port and even tried the front USB ports as well.

    The BIOS is up to date.

    It must be a fault with the computer ?