HELP!!!! Dell Optiplex GX270 HELP!!!! - General Hardware - Desktop - Dell Community

HELP!!!! Dell Optiplex GX270 HELP!!!!

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HELP!!!! Dell Optiplex GX270 HELP!!!!

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Alright, i got this Dell Optiplex GX270 off ebay, Dell Certified, and a month later the hard drive failed, so i got a new hard drive, and formatted the hard drive and everything, installed Widows XP, and i noticed that the sound wasn't working, so i went through troubleshooter after troubleshooter, and nothing workes then i decided to check the sound card because thats what it said on the troubleshooter, so anyways i do that, i check it, i make sure it's in firmly and it is, so i connect everything back to it and then it starts beeping and wont start up, but my CD and DVD drives are opening and sounds like they are reading disks but the computer wont actually boot up, i just got the hard drive a few days ago and now this happens, there is a amber looking light in the system when i opened it, and thats when im like "That can't be good." so i kept trying to start it up but it kept beeping and not working, the startup screen wont even come on, or to show that the thing is actually starting up. All this happend because i had to install updates, cuz i just installed windows XP SP2 and checked the sound board. but yet again i have this old 98 Dell dimension L800r without 1/4 a GB of ram, 18 GB Hard drive space and this thing is literally an iron dinosaur. It can't be killed. But can anyone help me? Please?

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  • Amber Light = Hardware Failure.

    Manuals - Documentation

    Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights."

    ht Pattern

     

    Problem Description

    Suggested Resolution

    off
    off
    off
    off

    The computer is in a normal off condition or a possible pre-BIOS failure has occurred.

    Verify that the computer is plugged into a working electrical outlet and that you have pressed the power button.

    green
    yellow
    yellow
    yellow

    A possible BIOS failure has occurred; the computer is in the recovery mode.

    Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

    yellow
    green
    yellow
    yellow

    A possible microprocessor failure has occurred.

    Reinstall the microprocessor and restart the computer.

    green
    green
    yellow
    yellow

    Memory modules are detected, but a memory failure has occurred.

    • If you have one memory module installed, reinstall it and restart the computer.
    • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
    • If available, install properly working memory of the same type into your computer.
    • If the problem persists, contact Dell.

      <ADMIN NOTE: Broken link has been removed from this post by Dell>

    yellow
    yellow
    green
    yellow

    A possible expansion card failure has occurred.

    1. Determine if a conflict exists by removing a card (not the video card) and then restarting the computer.
    2. If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.
    3. Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities").
    4. Move each card one at a time to a different PCI slot and restart the computer after each move.
    5. If the problem persists, contact Dell. 

      <ADMIN NOTE: Broken link has been removed from this post by Dell>

    green
    yellow
    green
    yellow

    A possible video card failure has occurred.

    • If the computer has a video card, remove the card, reinstall it, and then restart the computer.
    • If the problem still exists, install a video card that you know works and restart the computer.
    • If the problem persists or the computer has integrated video, contact Dell. 

      <ADMIN NOTE: Broken link has been removed from this post by Dell>

    yellow
    green
    green
    yellow

    A possible floppy or hard drive failure has occurred.

    Reseat all power and data cables and restart the computer.

    green
    green
    green
    yellow

    A possible USB failure has occurred.

    Reinstall all USB devices, check cable connections, and then restart the computer.

    yellow
    yellow
    yellow
    green

    No memory modules are detected.

    • Reinstall all memory modules and restart the computer.
    • To eliminate the possibility of a faulty memory connector, remove all memory modules, reinstall one memory module (if the computer supports a single module), and then restart the computer. If the computer starts normally, move the memory module to a different connector and restart the computer. Continue until you have identified a faulty connector or reinstalled all modules without error.

    yellow
    green
    yellow
    green

    Memory modules are detected, but a memory configuration or compatibility error exists.

    • Ensure that no special memory module/memory connector placement requirements exist.
    • Verify that the memory modules that you are installing are compatible with your computer.
    • If the problem persists, contact Dell. 

      <ADMIN NOTE: Broken link has been removed from this post by Dell>

    yellow
    green
    green
    green

    Other failure has occurred.

    • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive.
    • Check the computer message that appears on your monitor screen.
    • If the problem persists, contact Dell.

      <ADMIN NOTE: Broken link has been removed from this post by Dell>

    green
    green
    green
    green

    The computer is in a normal operating condition after POST.

    None.


    Beep Codes

    Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

    If your computer beeps during start-up:

    1. Write down the beep code on the Diagnostics Checklist.
    2. Run the Dell Diagnostics to identify a more serious cause.
    3. Contact Dell <ADMIN NOTE: Broken link has been removed from this post by Dell>
      for technical assistance.

    Code

    Cause

    1-1-2

    Microprocessor register failure

    1-1-3

    NVRAM

    1-1-4

    ROM BIOS checksum failure

    1-2-1

    Programmable interval timer

    1-2-2

    DMA initialization failure

    1-2-3

    DMA page register read/write failure

    1-3

    Video Memory Test failure

    1-3-1 through 2-4-4

    Memory not being properly identified or used

    3-1-1

    Slave DMA register failure

    3-1-2

    Master DMA register failure

    3-1-3

    Master interrupt mask register failure

    3-1-4

    Slave interrupt mask register failure

    3-2-2

    Interrupt vector loading failure

    3-2-4

    Keyboard Controller Test failure

    3-3-1

    NVRAM power loss

    3-3-2

    NVRAM configuration

    3-3-4

    Video Memory Test failure

    3-4-1

    Screen initialization failure

    3-4-2

    Screen retrace failure

    3-4-3

    Search for video ROM failure

    4-2-1

    No time tick

    4-2-2

    Shutdown failure

    4-2-3

    Gate A20 failure

    4-2-4

    Unexpected interrupt in protected mode

    4-3-1

    Memory failure above address 0FFFFh

    4-3-3

    Timer-chip counter 2 failure

    4-3-4

    Time-of-day clock stopped

    4-4-1

    Serial or parallel port test failure

    4-4-2

    Failure to decompress code to shadowed memory

    4-4-3

    Math-coprocessor test failure

    4-4-4

    Cache test failure


    System Lights

    Located on the front of the computer, these lights can indicate a computer problem.

    Power Light

    Problem Description

    Suggested Resolution

    Solid green

    Power is on, and the computer is operating normally.

    Normal operating condition.

    If your computer is experiencing a problem, check the back-panel diagnostics lights for more specific information (see Diagnostic Lights").

    Blinking green

    The computer is in the suspended state (Microsoft® Windows® 2000 and Windows XP).

    Press the power button, move the mouse, or press a key on the keyboard to wake the computer.

    Solid yellow

    A device on the system board may be faulty or incorrectly installed.

    See "Power Problems."

    If the problem persists, contact Dell

    <ADMIN NOTE: Broken link has been removed from this post by Dell>for technical assistance.

    Blinking yellow

    A power supply or system board failure may have occurred.

    See "Power Problems."

    If the problem persists, contact Dell

    <ADMIN NOTE: Broken link has been removed from this post by Dell>for technical assistance.

    Solid green and a beep code during POST

    A problem was detected while the BIOS was executing.

    See "Beep Codes" for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified.

    Solid green power light and no beep code and no video during POST

    The monitor or the graphics card may be faulty or incorrectly installed.

    Check the diagnostic lights to see if the specific problem is identified. See "Video and Monitor Problems."

    Solid green power light and no beep code but the computer locks up during POST

    An integrated system board device may be faulty.

    Check the diagnostic lights to see if the specific problem is identified. If the problem is not identified, contact Dell

    <ADMIN NOTE: Broken link has been removed from this post by Dell>for technical assistance.


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