Good afternoon, couple of days ago my computer which is not paid off yet and out of warranty went into a no boot with a soiid Amber light. When I cracked open the case I found my cpu fan was nearly frozen very stiff to turn. I cleaned it out but now curious if my cpu died or the PSU? The interesting part if I unplug all external perpherals from the computer and test it get the solid amber light and on the back by the PSU the green light is out as soon as I turn on the power. If I unplug the power let the system discharge then plug the power back in before turning on the power the green light on the PSU is lit.
Thank you for anyone's help in advance just frustrating making payments on a paperweight.
Does the processor heatsink fan rotate freely?
Does the power supply fan work?
A solid amber power light indicates there may be a power problem or an internal device malfunction.
The Inspiron 530 Troubleshooter and Diagnostic Codes are HERE.
Most generic standard ATX power supply units can be installed, with either a 24-pin or 20+4-pin main motherboard power connector, with or without the on/off switch.
You should be able to buy a compatible power supply from either a local or online computer store.
Note: A power supply with four SATA power connectors, is required.
The power supply replacement procedure is HERE
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell
Thank you for the reply..
The processor heatsink fan was very stiff to rotate but that has now been rectified and is cleaned up and lubed to rotate freely.
The power supply fan does not work
I do have a ATX power supply 400 W but for EIDE not SATA. Perhaps I could simply just try the power supply to see if it would at least fire up the board then I know for sure it's a PSU issue.?
Thank you for any additional ideas.
As the power supply fan is not working, I would suggest that you replace the power supply, as a 'know' working unit is needed.
Thank you for the suggestion Bev, this was more than just a power supply issue. After extending my warranty the onsite Dell Tech ended up having to replace power supply, memory, cpu, cpu fan, video card, and power switch assembly. The parts arrived within a day and the technician replaced it the next day. For those people who are giving Dell a bad wrap don't listen to them. The sales associate was very helpful when called for spare parts, the tech chat the night I talked to tech was very professional and understanding and had the parts ordered and delivered that night. The onsite tech who replaced the parts was professional, very friendly and very effecient. High marks all around. Thank you again.
You are welcome.
Happy to hear that the problem is fixed and it's great to hear about the excellent service Dell provided.
I had the same problem.
but both the fans ran and also the hard drive.
What do you thinks was the issue? Power supply. I checked all the connection to the main board and still solid amber light.
on the back of the power supply was a green led that was lit though.
I wish I had good news for you in my case I ended up having to renew my warranty and they replaced everything but motherboard, they replaced video card, cpu, memory, power supply, just about everything except for the case itself and the hard drive. In fact because someone did not report the motherboard fan was not working they ended up having to replace it all once again including motherboard. It was fast service and done by local tech service which is certified with Dell. For the cost of the warranty renewal and what was replaced it was definitely worth it. The cost of main board cpu fan itself was half the cost of renewal.