white Cursor in the left top corner of a black screen

Desktop

Desktop
Desktop computer Hardware and Software discussion

white Cursor in the left top corner of a black screen

This question is not answered

Have a dell desktop running Vista. this is like the 3rd time this has happened...Can someone help me.  The computer start and goes to the screen that says dell and the blue bar under it, but then it goes to the black screen with the cursor blinking in the left cornor....PLEASE HELP ME.....

All Replies
  • Unless you tell us what model PC this is, nobody can help you.

    Ron

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • Sorry..my bad..IT IS AN INSPIRON 530 S RUNNING VISTA

  • jasmine1 

    What is the computer model?

    Have you tried running Dell Diagnostic's extended tests?

     For the details to use Diagnostics, go HERE

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • jasmine1 

    When this happens is  the power button LED, Steady Blue, Blinking Blue, Steady Amber, Blinking Amber?

    Are there any 'Beeps', or error messages, if there are, please post the exact text of the message?

    Have you made any changes to the 530 recently?

    The Inspiron 530 Troubleshooter and Diagnostic Codes are HERE.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Hi... I tried to book from the utlility partion...this message came up

     

    loading drmk version 8.00

    Himen.sys 8.09

    drmk version 8.00 (build 00007) copyright (c) 2005 dell inc

     

    unable to create directory

     

    I turned it off and back on..there is one beep after you turn it on, and then it brings up the dell with the blue line under it...The Power light stays steady blue, and so does the light at the bottom

    No other messages come up

  • Any ideas how to get to the diagnostics screen any other way?

  • jasmine1 

    Have you tried running Diagnostics from the Drivers and Utilities disc?

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Maybe BIOS needs to be reset?

    Power off and unplug.

    Press/hold power button on the tower for ~15 sec.

    Open the case and remove the motherboard battery

    Press/hold the power button again for ~30 sec

    Reinstall the battery (right-side-up!)  and boot with only mouse, monitor and keyboard attached.

    Ron

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee