Dell Imaging Toolbox

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Dell Imaging Toolbox

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After upgrading to windows 7 my dell imaging toobox does not work.   The recommended patch does not work with a 64 bit system.  Does anyone have any solutions?

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  • Hi, Hayle14:

    This forum is for hardware problems. Please try the software forums.

    Good luck!

  • mine doesn't work either...it is not a software problem. I have re installed all the drivers multiple times, When I try to start toolbox it tells me my screen res is too low. 1920x1050. You wont find any answers from dell....

  • Hi Blackdaug,

    Can you explain the problem you're having? It would also be helpful to post your model and OS.

  • The Dell Imaging Toolbox allows you to: Scan, copy, and use a variety of tools for your printing needs.

    There may not be any 64 bit drivers for this printer.  You must use VISTA Drivers when WINDOWS 7 Drivers are not available.

    Dell™ V305 Printer User's Guide aka AIO printer

    Understanding the Software - Support - Dell

    Using the Dell Imaging Toolbox

    The Dell Imaging Toolbox allows you to:

    • Scan, copy, and use a variety of tools for your printing needs.

    • Select the quantity and quality of your copies.

    • Preview images you want to print, scan, or copy.

    • Manage photos in a digital photo album.

    • E-mail scanned documents and photos.

    • Check ink levels.

    • Order supplies online.

    To access the Dell Imaging Toolbox:

    1. In Windows Vista™:

      1. Click Start button® Programs.

      2. Click Dell Printers.

      3. Click Dell V305.

      In Windows® XP and Windows 2000:

      Click Start® Programs or All Programs® Dell Printers® Dell V305.

    2. Select Dell Imaging Toolbox.

      The Dell Imaging Toolbox dialog box opens.

    The Dell Imaging Toolbox Home screen has the following sections:

    From this section:

    Click

    To

    Your Scanner

    Scan

    • Initiate a scan job.

    • Select the program where you want to send the scanned image.

    • Select the type of image being scanned.

    • Select a quality setting for your scan.

    Copy

    • Create copies

    • Select the quality and color of your copies.

    • Select a quality setting for your copies.

    • Specify the blank paper size.

    • Specify the size of the original document being copied.

    • Lighten or darken your copies (this can also be accomplished using the operator panel).

    • Resize your copies.

    Photos

    My Photo Album

    • Manage saved photos in a photo album.

    • Print saved photos.

    • Create photo greeting cards.

    • Create posters from saved photos.

    • Attach a saved photo to e-mail messages.

    • Convert saved photos to PDF.

    Activities

    • Resize an image.

    • Edit pictures.

    • Scan multiple photos.

    • Convert a scanned document to text using OCR.

    • Scan multiple images into a single file.

    • Print an image as a multi-page poster.

    • Print borderless photos.

    Scan Multiple Photos

    Scan several photos at one time, and save them as individual files.

    Print Borderless Photos

    Print photos without borders.

    Settings

    Print Settings

    Adjust printer settings such as the quality, number of copies, paper source, and orientation of your scan and copy jobs.

    Toolbox Settings

    Adjust toolbox settings for scanning, file transfer, e-mail, Library, and others.

    For more information, click the Help icon in the Dell Imaging Toolbox.


    Using Printing Preferences

    You can change your printer settings in Printing Preferences depending on the type of project you want to create.

    To access Printing Preferences when a document is open:

    1. Click File® Print.

      The Print dialog box opens.

    2. Click Preferences, Properties, Options, or Setup (depending on the program or operating system).

      The Printing Preferences dialog box opens.

    To access Printing Preferences when a document is not open:

      1. In Windows Vista:

        1. Click start icon® Control Panel.

        2. Click Hardware and Sound.

        3. Click Printers.

        In Windows XP, click Start® Settings® Control Panel® Printers and Other Hardware® Printers and Faxes.

        In Windows 2000, click Start® Settings® Printers.

      2. Right-click the Dell V305 icon.

      3. Click Printing Preferences.

     NOTE: Changes made to the printer settings from the Printers folder become the default settings for most programs.

    The Printing Preferences dialog box has three sections:

    Tab

    Options

    Print Setup

    Quality/Speed — Select Draft, Normal, or Photo depending on your desired output quality. Draft is the fastest option but should not be selected if you have a photo cartridge installed.

    Media Type — Allows you to set the paper type manually, or have the printer detect the paper type automatically.

    Paper Size — Select the size of your paper.

    Print in black and white — Print your color images in black and white to save the ink in your color cartridge.

    NOTE: You cannot select this setting if you have selected Use Color Cartridge for all Black Printing.

    Borderless — Select the check box if you want to print borderless photos.

    Orientation — Select how the document is arranged on the printed page. You can print using portrait or landscape orientation.

    Envelope — Select the check box if you want to print an envelope. The Paper Size area lists the envelope sizes available for printing.

    Copies — Customize how the printer prints several copies of a single print job: Collated, Normal, or Print Last Page First.

    Advanced

    2-sided Printing — Select this to print on both sides of the paper, and whether or not to print an instruction page to assist in reloading paper.

    Layout — Select from Normal, Banner, Mirror, N-up, Poster, Booklet, or Borderless.

    Automatic Image Sharpening — Automatically select the best image-sharpening level based on image content.

    Dell Customer Experience Improvement Program — Allows you to access information about, and change your status in, the Dell Customer Experience Improvement Program.

    More Options — Allows you to specify Appearance Mode and Complete-A-Print settings. You can also view the paper type that the printer detects.

    Maintenance

    Install Ink Cartridges

    Clean Ink Cartridges

    Align Ink Cartridges

    Print a Test Page

    Network Support


    Using the Dell Service Center

    The Dell Service Center is a diagnostic tool that provides step-by-step troubleshooting help with problems encountered while using the printer. It also contains links to printer maintenance tasks and customer support.

    To access the Dell Service Center, you can use either of these methods.

    From an error message dialog box:

    Click the For additional assistance, use the Dell Service Center link.

    From the Start Menu:
    1. In Windows Vista:

      1. Click Start button® Programs.

      2. Click Dell Printers.

      3. Click Dell V305.

      In Windows XP and Windows 2000:

      Click Start® Programs or All Programs® Dell Printers® Dell V305.

    2. Click Dell Service Center.

      The Dell Service Center dialog box opens.


    Dell Ink Management System

    Each time you print a job, a printing progress screen appears, which shows the progress of the print job as well as the amount of ink remaining and the approximate number of pages remaining in the cartridge. The page counter is hidden during the first 50 pages of cartridge use, until printing habits are learned and a more accurate count can be given. The number of pages remaining changes as a result of the type of print jobs the printer completes.

    When your ink cartridge levels are low, a Low Ink Warning appears on your screen when you try to print. This warning is displayed every time you print until you install a new ink cartridge. For more information, see Replacing Ink Cartridges.

    When one or both of your ink cartridges are empty, the Reserve Tank window appears on your screen when you try to print. If you continue printing, the print job may not print as you expect.

    If your black ink cartridge is out of ink, you can choose to print black from the color ink cartridge (Process Black) by selecting Complete-A-Print before clicking the Continue Printing button. If you select Complete-A-Print and click Continue Printing, Process Black is used for all black printing until the black cartridge is replaced, or the option is cleared from More Options, located on the Advanced tab of the Printing Preferences. The Reserve Tank dialog does not display again until after the low ink cartridge has been replaced. The Complete-A-Print check box is automatically reset when a new or different cartridge is installed.

    If your color ink cartridge is out of ink, you can choose to print color documents in grayscale by selecting Complete-A-Print before clicking the Continue Printing button. If you select Complete-A-Print, and click Continue Printing, all color documents will print in black and white until the color cartridge is replaced or the option is cleared from More Options, located on the Advanced tab of the Printing Preferences. The Reserve Tank dialog does not display after the low ink cartridge has been replaced. The Complete-A-Print check box is automatically reset when a new or different cartridge is installed.

    To adjust Complete-A-Print settings:

    1. Click the Advanced tab.

    2. Click More Options.

    3. In the Complete-A-Print section, select either Use color cartridge for all black printing, or Use black cartridge to print in black and white to turn these features on or off.

    4. Click OK.

      complete print

    Using Memory Card Manager

    Memory Card Manager allows you to display, manage, edit, print, and save photos from your memory card or USB memory key to your computer.

    To launch Memory Card Manager:

    1. Insert a memory card into the memory card slot or a USB key into the PictBridge port on the front of the printer.

       NOTICE: Do not remove the memory card or USB key, or touch the printer near the area of the memory card or USB key while actively reading, writing, or printing from these devices. Data corruption can occur.
    2. In Windows Vista:

      1. Click Start button® Programs.

      2. Click Dell Printers.

      3. Click Dell V305.

      In Windows XP and 2000:

      Click Start® Programs or All Programs® Dell Printers® Dell V305.

    3. Select Activate Memory Card Manager.


    Removing and Reinstalling Software

    If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software.

    1. In Windows Vista:

      1. Click Start button® Programs.

      2. Click Dell Printers.

      3. Click Dell V305.

      In Windows XP and WIndows 2000:

      Click Start® Programs or All Programs® Dell Printers® Dell V305.

    2. Click Uninstall Dell V305.

    3. Follow the instructions on the screen.

    4. Restart your computer.

    5. Insert the Drivers and Utilities CD, and then follow the instructions on the screen.

      If the installation screen does not appear:

      1. In Windows Vista, click start icon® Computer.

        In Windows XP, click Start® My Computer.

        In Windows 2000, double-click My Computer from your desktop.

      2. Double-click the CD-ROM drive icon, and then double-click setup.exe.

      3. When the printer software installation screen appears, click Using a USB cable or Using a wireless network.

      4. Follow the instructions on your screen to complete the installation.


    Installing the Adobe® Photoshop® Album Manually

    1. Insert the Drivers and Utilities CD.

    2. In Windows Vista, click vista start button® Computer.

      In Windows XP, click Start® My Computer.

      In Windows 2000, double-click My Computer from your desktop.

    3. Double-click the CD-ROM drive icon, and then double-click the Adobe folder.

    4. Double-click Autoplay.exe.

    5. Follow the instructions on your screen to complete the installation.


    Installing the Optional XPS Driver

    The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS color and graphics features that are only available for Windows Vista users. In order to use XPS features, you must install the XPS driver as an additional driver after you install your printer.

     NOTE: Before installing the XPS driver, complete the steps on the Setting Up Your Printer poster to install the printer on your computer.
     NOTE: Before installing the XPS driver, you must install the Microsoft QFE Patch and extract the driver files from the Drivers and Utilities CD. To install the patch, you must have administrator privileges on the computer.

    To install the Microsoft QFE Patch and extract the driver:

    1. Insert the Drivers and Utilities CD, and then click Cancel when the Setup Wizard appears.

    2. Click vista start button® Computer.

    3. Double-click the CD-ROM drive icon, and then double-click Drivers.

    4. Double-click xps, and then double-click setupxps.

      XPS driver files are copied to your computer, and any required Microsoft XPS files are launched. Follow the instructions on the screen to finish installing the patch.

    To install the driver:

    1. Click vista start button® Control Panel.

    2. Under Hardware and Sound, click Printer, and then click Add a Printer.

    3. From the Add Printer dialog box, choose one of the following:

      • If you are using a USB connection, make sure the USB cable is connected to the computer and printer, and then do the following:

        1. Click Add a local printer.

        2. From the Use an existing port: drop-down menu, select Virtual printer port for USB, and then click Next.

      • If you are using an Ethernet or wireless connection, make sure the printer is connected to the network, and then do the following:

        1. Click Add a network, wireless or Bluetooth printer.

        2. Select your printer from the list.

        3. If your printer is not in the list, click The printer that I want isn't listed.

        4. Select Add a printer using a TCP/IP address or hostname, and then click Next.

        5. To locate your printer IP address, print a Network Setup Page from the Network Setup menu under the Setup menu on the printer.

        6. Type your printer IP address in the Hostname or IP address: box, and then click Next.

    4. Click Have disk.

      The Install From Disk dialog box opens.

    5. Click Browse, and then navigate to the XPS driver files on your computer:

      1. Click Computer, and then double-click (C:).

      2. Double-click Drivers, and then double-click PRINTER.

      3. Double-click the folder that has your printer model number, and then double-click Drivers.

      4. Double-click xps, and then click Open.

      5. From the Install From Disk dialog box, click OK.

    6. Click Next on the following two dialog boxes.

    For more information on the XPS driver, see the XPS readme file on the Drivers and Utilities CD. The file is located in the xps folder with the setupxps batch file (D:\Drivers\xps\readme).


    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • SpeedStep
    You must use VISTA Drivers when WINDOWS 7 Drivers are not available.

    There is not a lot of difference between Vista and Win 7 drivers, and that goes for the OS's as well. So if you run into problems, as the post above says, "Use a win Vista driver".

          

    If my answer Was helpful?  Please let me know by clicking on the 'Did this answer your question' and clicking on the Yes button.  Thanks.


     

     

  • RobinBredin

    SpeedStep
    You must use VISTA Drivers when WINDOWS 7 Drivers are not available.

    There is not a lot of difference between Vista and Win 7 drivers, and that goes for the OS's as well. So if you run into problems, as the post above says, "Use a win Vista driver".

    The issue is a 64 bit Driver.

    There is no upgrade from ANY version of XP to WIN7.

    Not all dell AIO printers have 64 bit drivers.

    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.