My Son-in-law has an XPS 420 that was working one time and then wouldn't power up the next time he tried to use it.
The computer is out of warranty but we're hoping we might find some answers here.
I suspected the power supply but thought I'd seek some help here before we start ordering parts that might not be needed.
Some more info will be helpful. Have him look at the color and condition of the power button light. Have him note any diagnostic lights that are lit. See HERE
<ADMIN NOTE: Broken link has been removed from this post by Dell>
for info on these two troubleshooting aids
Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound CardDell Studio XPS 1645 Window 10 Pro
Forum member since 2003
Thanks for the reply. Might be some time before I can check on this as I need to get back over to his place to do the checks. I get there rarely as he lives about 80 miles from me.