Left-click mouse button not working

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Left-click mouse button not working

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My mouse has suddenly lost most of its functionality. Most especially, the left button has stopped working altogether except that it occasionally allows me to hightlight text and grab a dialog box to move it. Trying to navigate using the tab and arrow keys and the right mouse button and scroll wheel just aren't cutting it, especially since I need to be able to work in my various graphics programs. I tried a different mouse and changed USB ports, same problem. Restoring to an earlier restore point didn't work, either. The Device Manager says the mouse is working properly. A search for an updated mouse driver says that the best driver for my mouse is already installed. I tried to do a repair install using my CD, but when rebooting, the computer just ignores the CD, and I don't know how to do this manually. I'm on Vista Home Premium, 32-bit. Computer is a Dell Dimension C521. I don't know if it's relevant, but this happened just after I made a download from this page: http://homepage2.nifty.com/~mr_trout/models/poserModel.html However, in CG circles, this is known as a reputable site, and I've downloaded from it before without any problems. Sure would appreciate any help - this is driving me crazy! Thanks.
Verified Answer
  • It's possible you have a corrupt Mouse registry entry.
    Try Start/Run/regedit and find the HKEY_CURRENT_USER/Control Panel/Mouse entry. Backup that entry by doing a File/Export. Delete the Mouse entry under Control Panel, reboot and let Vista redetect and build that entry.

    Studio XPS 435T/9000 (His)
    Inspiron 1720 (Hers)
    Inspiron 530s (Server)

  • RoHe

    I responded based on your message in the email notice. So I didn't see your edit until just now.

    Now that sounds like a hardware problem. If you have it, blow some canned air into the opening around the mouse buttons. There may be a dust bunny living in there that's affecting the switch.

    Ron

     

    Ooops. I didn't mean to post that other reply yet. I thought I was simply putting in the laughing devil emoticon. Oh well, that's minor, needless to say.

    Anyway, I did try canned air on both of the mice earlier, but never thought of doing it around the mouse buttons. And it wouldn't surprise me at all if you were right - especially since I'm always cleaning dog hair out of something. Alas, I'm out of air now and forgot to get any while I was in town. But here's the lastest:

    My tech's shop was closed all day, so I wandered around WalMart this afternoon instead. Since it was returnable, I decided to splurge and buy a Logitech Cordless Optical Mouse and give it a try. And because I do a lot of computer graphics, I'm always trying to get that danged cord out of the way, but cordless mice that I've used in the past have always been too heavy and clunky for my delicate little hand. LOL.

    It works! It works! It works! I don't know why; I don't care why. It works, and that's what matters to me right now. Wheeeee!

    Thank you sooooo much, Ron, and everyone else who tried so hard to help me. I can't begin to tell you how much I appreciate that. You're the best!
All Replies
  • Simple answer--replace the mouse. It's just another piece of hardware that can fail. I have 2 drawers full of them! Wink

  • Thanks, but as I mentioned, I already tried that. For some reason I couldn't get any line spacing between paragraphs, so you might have missed that reference.
  • Still hoping for a solution, or at least some pointers in the right direction.

    Thanks!
  • Does the mouse work in safemode?

    (Liaison for Desktops, Alienware, Monitors)
    Would you like to be a Dell Community Rockstar?

  • Thanks for the suggestion. I just tried, and the answer is no.

    BTW, I've now tried an install repair as well as a restart using the last best configuration, and still no changes.

    It's beginning to seem that this is some kind of hardware problem and that I'll need to take the computer to a repair shop. Figures, since my two-year warranty just ran out. :(

    What do you think?
  • I think you should try to do a complete reinstall of the operating system before spending money getting hardware replaced. To boot from the CD, you can reboot and press F12 and choose CD/DVD or go into the bios and change the boot order. Go here for more help doing this.

    (Liaison for Desktops, Alienware, Monitors)
    Would you like to be a Dell Community Rockstar?

  • This is probably going to sound silly, but is it a PS/2 or a USB mouse? Reason I'm asking is that if it's PS/2 maybe you could try a USB mouse, or if it's USB try a PS/2? Or perhaps a different USB port.

    It sounds like it could be the port itself.

    Be Well,

    Julie

    Founder, Survivors of Nearly Every Rotten Thing (S.N.E.R.T.s)

    My Workhorse: Vostro 1500 Core2 Duo T7500, 2 GB RAM- increased to 4 but only 3.75 or so showing...

    Dual-Boot 03/29/09: WinXP Pro and Vista Ultimate Product Red

  • DELL-Chris M

    I think you should try to do a complete reinstall of the operating system before spending money getting hardware replaced. To boot from the CD, you can reboot and press F12 and choose CD/DVD or go into the bios and change the boot order. Go here for more help doing this.

    Argh! I don't know which is worse - spending money or reinstalling everything after an OS reinstall! However, I've been anticipating that I might need to do the latter, and have all important my files and programs backed up on an external HD just in case. Or am I mistaken in thinking that an OS reinstall would wipe out all my other documents and programs, the way rolling back to factory settings would? If I'm wrong, then an OS reinstall sounds like a good thing to try before heading off to the repair shop. I'll check out that link before doing anything drastic.


    julzie

    This is probably going to sound silly, but is it a PS/2 or a USB mouse? Reason I'm asking is that if it's PS/2 maybe you could try a USB mouse, or if it's USB try a PS/2? Or perhaps a different USB port.

    It sounds like it could be the port itself.

    No, it doesn't sound at all silly, Julz. I have a PS/2 mouse around here somewhere, and it's definitely worth a try. Though I think I recall wanting to use it when I first got the computer instead of the one that came with it, and the either the computer or Vista wouldn't recognize it. I had the same problem with my USB hub. Still, I do know a little bit more about drivers and such than I did back then, so if I can find the mouse, it's worth a try.

    I did try switching USB ports for both my Dell and Microsoft mice, to no avail. In fact, the Device Manager acknowledges only the Microsoft mouse. If there's a driver for the Dell mouse, I can't find it, either on my computer or at Dell.

    Thanks so much to both of you for your ideas.

    Edited to add: I take back what I said about the mouse driver. I did find and install one from Dell, but the Device Manager still doesn't recognize it the Dell mouse, which is the one I'm using now. In fact, it has a tiny bit more functionality than the Microsoft mouse does.
  • Here's another silliy question... Do any USB devices work now? Or is it only USB mice that are DOA?

     

    Try pressing  Left ALT+left SHIFT+NUM LOCK which is the Vista shortcut to turn mouse keys off / on.   Wink

     

    You could try reinstalling the USB drivers before you start a full reformat/reinstall.  Manually set a System Restore point, to be safe. Then open Device Manager, and use the keyboard to navigate down to USB. Press the -> arrow to expand the list under USB. Move down to each item, press  Shift + F10 to display the context menu (eg, like right-clicking) and select uninstall. When everything USB is uninstalled, reboot and let Vista reinstall the USB drivers.

     

    Ron

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • Hi Ron,

    It's only a bunch of dead little USB mousies. Other things, such as thumb drives, work just fine.

    I really appreciate your suggestions. I tried them, but still no joy.

    Despite suggestions to reinstall the OS, I think I'm going to try the hardware repair route first. In addition to all my programs and data files, I also have literally hundreds of elements that would need to be reinstalled individually and organized in one of my 3D graphics programs. If I can possibly avoid going through that tedious process, it's probably worth a try.

    Thanks very much, everyone. I'll post back here if and when I finally get resolution of some kind. Wish me luck!
  • It's possible you have a corrupt Mouse registry entry.
    Try Start/Run/regedit and find the HKEY_CURRENT_USER/Control Panel/Mouse entry. Backup that entry by doing a File/Export. Delete the Mouse entry under Control Panel, reboot and let Vista redetect and build that entry.

    Studio XPS 435T/9000 (His)
    Inspiron 1720 (Hers)
    Inspiron 530s (Server)

  • If it's a USB mouse, just try humouring it by plugging it into another USB port.

  • keithg2

    It's possible you have a corrupt Mouse registry entry.
    Try Start/Run/regedit and find the HKEY_CURRENT_USER/Control Panel/Mouse entry. Backup that entry by doing a File/Export. Delete the Mouse entry under Control Panel, reboot and let Vista redetect and build that entry.

    Thanks - good suggestion. I'll give that a try.

    Thanks anyway, BianchiBoy, but I've been there and done that several times.
  • Sad to say, the regedit ploy didn't change the situation. :(

    Question:

    If I do a Vista HP OS reinstall from my OEM disc, will all my files and directories remain in place? Or will they disappear the way they would if I roll back to factory settings? If the former, I'm willing to give that a try before deciding definitively that this is a hardware problem.
  • If you reinstall Vista from your disk (or use Dell's Image Restore from the F8 menu) all your files, folders, everything you stored on the hard drive will be lost. So that's your 'if-all-else-fails" option. Advantage of Image Restore is it resets the hard drive to exactly the way Dell shipped it, but a reinstall from the disk means you have to install all the drivers and software that Dell originially provided. So Image Restore is the way to go, but only when all else fails.

     Reboot and press F12 before Vista starts to load. Look for "Utilities" partition (I presume it's there on Vista systems, like my XP system) and run all the hardware diagnostics.  Copy down and post any error messages.

    You may want to try a Vista Repair, rather than Image Restore or a reinstall because Repair shouldn't delete any of your personal files -but back everything up first just to be safe.   There's a good tutorial on Vista Repair here.

     

    Ron

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee