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Dell Dimension E521 Setup - Locked out of setup, do not know how to reset password

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Hi. I have a problem with my Dell Dimension E521.

On the setup screen when I press F2, I added an administrator password in the security field.

I thought I knew the password, as I had it written down somewhere, but I cannot find it.

I do not know how to reset the password - it told me to remove the admin password by entering a blank password in the new and confirm

password prompts, but it will not let me move down.

Can anybody give me any pointers as to how I can reset my password without re-installing my operating system again? Thanks.

My computer specifications:
Model: Dell Dimension E521

RAM: 2GB

Processor Speed and Model: AMD Athlon Dual Core 2Ghz

OS: Microsoft Windows Vista - Home premium (32 Bit edition), service pack 1

All Replies
  • Locate the 2-pin password jumper (PSWD) on the system board , and remove the jumper to clear the password.

    It's next to the PCIE slot.

  • whtabtxps

    Locate the 2-pin password jumper (PSWD) on the system board , and remove the jumper to clear the password.

    It's next to the PCIE slot.

    I'm not quite sure where it is, so I will be as detailed as I can. I turned off the system, unplugged the computer and opened it up. On the motherboard, I can see 4 slots for RAM, 2 are occupied. Next to that on the right, there is a blue cable coming out of a slot from the motherboard and a red cable just down from it. Down from the two cables, I can see the processor. There are 2 black slots just to the upper right of the processor, which are unoccupied. Aside from this there are a few empty slots, but I do not know what these are for. Do I remove the red cable or the blue cable next to the RAM slots on the right and place them anywhere else? I'm still confused, and I don't want to go messing with anything I do not understand. Can you tell me exactly where the 2 pin jumper is and what it looks like?

    Thanks for the help.

     

  • CalumH63

    THIS will show the location of the password jumper (PSWD) on the motherboard.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • I have a Dell Vista E521 and Im unable to use it,because I totally forgot the password its a little over 3yrs. It was used for about a year. It such a shame, because I did not use it, but maybe a year. It just disgust me. now i have laptop, but I muss my E521. It would be greatly appreciated if someone could tell me how to to retrieve this Password. Thank You for taking the time to read this. In just so frustrating about the whole situation.

                                                                                                     Sincerely,

                                                                                                    Kenneth Morin                                                                                              

  • kandowit

    Sorry to hear that, it's a bummer, hence the reason why I use a password based on my old Military ID, that I will never forget, as it's engraved on my heart.

    Have you tried using the password jumper on the motherboard?

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Hi shesagordie

    We found the jumper pswd section, pulled it out,put it back and on the blue screen It said pswd diabled and to set up a new password we did, shut pc down turned it on using new pass and where you log in under Administrator trying new pass it sai pswd incorrect. when we first did what u told us would help we got on safe mode and it gave us a hint on what the pswd was and we could not believe what it was it just had to do with our dog and the pc took it and it work. I just cant understand why i  cant in normal Please help I know u can

  • Thank God for old posts.  Your answer worked like a charm.  Thanks

  • yaquis

    You are welcome.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell