I have a Dell XPS 600 with a Pentium D 830/925/930 processor (can't tell which right now but I know it's a Pentium D and it's 3.0GHz) and a XH241 motherboard. This motherboard failed and I ordered and purchased a new replacement model no. GC375 which, I was informed, was compatible. However, on booting up with the new mobo installed I receive the following:
Phoenix ROM Bios Plus version 1.10 A02
Dell System Dell DXG051
Bios Version A02
Alert! Incompatible Processor Detected.
I am unable to proceed any further and F1 does not work.
My suspicion is that the new mobo has a bios version which doesn't support the processor but I cannot flash the bios as i cannot boot, so I need to find out the following:
1) Which processors does the GC375 support? Where can I find out this information?
2) Which processors does the XH241 support? Where can I find out this information?
3) Is this a bios issue or are the mobo and cpu permanently incompatible?
4) Is there any way to upgrade the bios of the GC375 to allow this processor to be used? I cannot boot so I cannot flash at the moment.
5) If I need to get a compatible processor to allow me to upgrade the bios which model should I get?
If anyone knows the relationship between these two mobos I would love to know i.e. Which one is newer, why there are two models, difference between them etc.
Any help is gratefully received.
I had a lot of problems sourcing a motherboard for this computer from the UK. Dell wanted an astronomical amount for a replacement and all major suppliers were asking around £ 180 - £250. I had two unsuccessful pulls from a used spare parts supplier before I found this new board on Ebay in the USA. This is a Dell proprietary board and is a valid replacement for my original but returning it to the USA just to have the bios upgraded seems an expensive and time-consuming solution.
I still think my best bet is to source a compatible processor and upgrade the bios myself - Provided that the bios version IS the problem! I would still love to find a list of compatible processors for each board from somewhere.
Member since 2003