Hello, my family has a Dimension 2400 and I wanted to reimage it because it has tons of spyware on it and it just needs a fresh start. I tried reading through the forum and searchin dell.com but nothing seems to work. What are the steps to reimage? I have two dell cds: the Device, diagnostics and computer documentation CD as well as the system software cd.
I have tried:
-running spyware and virus scans on safe mode, deleting temp files and uninstalling unnecessary programs.
-using the Dell support tutorial and pressing ctrl + F11 upon start up to use the PC restore but nothing pops up
-inserting the application CD, restarting the computer and pressing F12 to boot the cdrom
Thanks! Any website, tutorial or advice would be extremely helpful!
BTW this desktop is from 2003ish soo it might have different softare
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell
Another option is to get a technician to reimage your PC using www.reimage.com.
With this service you will not loose any of your data and won't need to re-install drivers or anything.