Dimension 8400 BIOS "Update Failed!" "Could not find the flash image in memory"

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Dimension 8400 BIOS "Update Failed!" "Could not find the flash image in memory"

  • I receive the following message when performing a BIOS update on a Dimension 8400 from version A03 to A09:

    "Update Failed!" "Could not find the flash image in memory"

     

    I get the same message when running the BIOS update exe file D8400A09.EXE within Windows XP or via a bootable floppy disk.

     

    Any suggestions

     

  • Does it boot up normally?

     

    Power off and disconnect PC from the wall. Press/hold power button on
    the tower for ~15 sec. Open the case and remove the battery from the
    motherboard. Press/hold the power button again for ~30 sec. Replace the
    battery (right side up!), close the case and see if it boots.

     

    Ron 

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • This worked for me on my OptiPlex 980 that was having the same problem updating the BIOS. I also replaced the CMOS battery. Was able to update the BIOS without the missing image message appearing.

  • Newer systems like the 980 may require INTEL Management Engine so DOS cannot be used.

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