I have an Insperion E1505 laptop and the Photo 944 Printer combo. I keep getting an error message saying "Power Surge on the Hub Port" when I plug in the printer. I have reset it several times, I have reinstalled my printer, I have unplugged the computer from the surge protector and plugged it directly into the electrical outlet and I still keep getting the same message. What should I do?
why do you not leave the printer plugged in all the time?
It could be that the printer has a small trickle power requirement.
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Forum member since 2003
Not sure this is going to be definable. A USB port is not able to power a printer. For that matter, there should be no power passing between the two, only data.
This could be another bug like the one 4700C had, where the 'USB power surge' balloon kept popping up in WXP-SP2, but only because SP2 changed the definition of a power surge and 4700C was designed and tested for SP1.
Similarly, certain USB printers and scanners at one time would stop booting because USB thought they were bootable devices and kept waiting for a response from them.
Another printer likely would not do that, but I'm sure you don't want to replace the printer just for that reason. An interim solution might be a powered USB hub, even if you don't otherwise need one.
Sorry, not everyone is 'up' on the distinctions between Windows 'SPs' or alternate Dell models.
In English, if you have had the same configuration (computer and printer) for over a year, you have not changed anything (software or hardware) and it now has a problem, one of the two products has changed. From only this information, it is not possible to say conclusively which has changed or in what way.
First, replace the cable. It is the cheapest part, and they do go bad.
I'm having same problem. Which cable needs to be replaced?